topic Re: Bravia TV Problem in Other TVs

Bravia TV Problem

jmtinker — Sun, 24 Mar 2013 20:34:54 GMT

Hi,

I have a sony Bravia KDL-S32A12U television (Silver). I have had it for about 6 years or so and it has been a great TV. I Am looking to upgrade sometime soon and thought (foolishly!) to have a play around with the service menu to see if I could improve the picture as I always felt it was a liitle too dark.

However, The TV now seems to be stuck on the PC input and will not respond to the remote or turn off with the power button on the tv itself. I have tried doing a hard reset with the remote and power buttons (as suggested on some sites) and also tried removing the power completely for about an hour but no luck. The TV is still stuck on the PC input.

I can see the green light flashing on the tv when I press a button on the remote so it is working but just not doing anything other than showng the PC picture via VGA cable.

Is there anything I can do to fix this problem.

Any comments or advice would be greatly appreciated.

Thanks.

jmtinker.

Re: Bravia TV Problem

Nielsen — Sun, 24 Mar 2013 23:04:56 GMT

Have you tried to remove the vga cable? I guess the on-screen menu works, since you did a factory reset. It should hereby be possible to undo any wrong settings also.

Re: Bravia TV Problem

jmtinker — Mon, 25 Mar 2013 18:39:08 GMT

Thankyou for your response.

I have tried without VGA cable. Also menu does not come up when I press the button on the remote. Nothing happens at all when I press the buttons on the remote except for the green light on the TV flashing when I press one.

Thanks

jmtinker.

Re: Bravia TV Problem

etritd — Mon, 25 Mar 2013 20:16:48 GMT

see if the green light flashes when u press the menu buton on the remote and make sure it's not a foulty of the remote because some butons might work and some other might not. if your TV has menu butons on the set, try pressing them.

Re: Bravia TV Problem

Anonymous — Mon, 25 Mar 2013 20:17:36 GMT

Hi there

Try pressing the [Input Select] button on the TV itself. Its located between the [Menu] button and the [Volume Down] button.

Just a thought, in regards to the remote thats all.

Cheers.

Re: Bravia TV Problem

jmtinker — Mon, 25 Mar 2013 21:10:01 GMT

Thankyou for all the suggestions.

Have tried all buttons on the remote (menu button as well). green light flashes will all buttons. but tv does not do anything.

Will not change channel, volume, no menu etc. even tried all buttons on the tv itself but they do not work either. Can't even turn the tv off without unplugging it but it does go into standby mode when the pc switches off.

Its almost like it has gone into a PC monitor only mode.

Re: Bravia TV Problem

Anonymous — Mon, 25 Mar 2013 21:34:04 GMT

Sorry that nothing has worked. This is another one of the annoying problems that should be an easy fix. Short of getting an Sony repair center to look at it. It may be a valid justification to upgrade to a new modern LED TV. Alternatively, some charity shops still sell these CRT TV's at a rather cheap price.

Re: Bravia TV Problem

jmtinker — Mon, 25 Mar 2013 21:48:15 GMT

No problem thanks for all your help. Was thinking of upgrading anyway and this gives me a good excuse.

Have contacted Sony via email to see if they have any suggestions. Will see what happens

Thanks

jmtinker

Re: Bravia TV Problem

Catmambo — Sat, 30 Mar 2013 09:20:12 GMT

New models are due out shortly & you'll see a massive performance increase compared to your current model. The product pages http://www.sony.co.uk/hub/lcd-television will be updated over the next couple of weeks, so do check them out.

thanks

Re: Bravia TV Problem

Bournemouth.1175 — Tue, 15 Sep 2015 13:55:20 GMT

My Sony Bravia TV keeps going off remote will not work

Re: Bravia TV Problem

StevenMael — Sun, 06 Aug 2017 16:12:13 GMT

We purchased a Sony 75" 4K HDR Ultra XBR75X850D at the end of 2016, but I don't think that matters in this situation as I believe from my research that this is an inherent Sony TV Remote issue. At any rate, the remote suddenly stopped working. It may have been immediately after a firmware update. I did the remote reset by taking the batteries out and pressing every button for at least three seconds, with no luck. Figuring the remote went bad, I took it back to Best Buy for a replacement, but the representative took the remote and used it on every Sony TV in the room without issue. Arrr...

Now knowing the remote works I started looking on the web again, finding nothing but rubbish answers that treat customers like they are morons who have never used a remote control before; do you have batteries in the remote, are you pointing the remote at the TV, etc.; seriously, are you technicians or just a bunch of incompetents who read solutions off the same piece of paper. The one that really almost angered me was: Turn on the TV, go to settings, and reset the TV to factory default. If I could do that, the remote would be working and I wouldn't need this question answered.

Well, just trying things, I unplugged the TV, pressed the power button on the back of the TV to discharge the capacitors and other electronics, plugged the TV back in, and wha-la, the remote control now operates as designed.

I hope this helps some of you!