sujet Re: SONY - a simple request ! dans Xperia Tablets https://community.sony.ba/t5/xperia-tablets/sony-a-simple-request/m-p/377273#M20 <HTML><HEAD></HEAD><BODY><PRE __jive_macro_name="quote" class="jive_text_macro jive_macro_quote _jivemacro_uid_13530944843066040" jivemacro_uid="_13530944843066040"><P>jeffcoote wrote:</P><P></P><DIV><P> It’s nearly 2 weeks since I submitted my request for replacement power supply for my Tablet S. So, are you saying that you are having trouble locating &amp; providing spares for a SONY product which I<BR />purchased only a year ago? There must be some of these somewhere in the world!&nbsp; </P><P></P><P>I have not been happy with this product and the service had from you from the beginning. I had to replace it after only 9 months due to drive failure. Then you spent several weeks trying to convince me that I needed to send it in for repair at a cost of £65 when all I wanted was a replacement SIM card holder. You then sent me an power supply for a laptop in error. Now, you can’t even support a product which was only released only 13 months ago. I’ve never come across such a shambles. I&nbsp; deliberately avoided buying an iPad because I thought I could trust Sony’s reputation &amp; quality and actually stood up for you when other people suggested</P><P>I had made a mistake. I know now that they were correct. Now, you released a new tablet which shares none of the same peripherals as the ‘old’ one. I’m completely fed up with Sony and the service I have (or<BR />rather have not!) received from you!</P></DIV></PRE><P>Hi jeffcoote,</P><P></P><P>Who is this message directed at because this is a user forum &amp; you do not normally get a direct reply from Sony here..:smileyconfused:</P><P></P><P>Who did you submit a request to for a replacement power supply.?</P><P></P><P></P><P>There was a similar thread on the forum in which the poster wanted to purchase a replacement power adapter for his Tablet S - not sure if this applies to you but here is a link should wish to check it out - <A _jive_internal="true" href="https://community.sony.ba/message/828418#828418">Tablet S Spares</A></P></BODY></HTML> Fri, 16 Nov 2012 19:39:18 GMT Thalamus. 2012-11-16T19:39:18Z SONY - a simple request ! https://community.sony.ba/t5/xperia-tablets/sony-a-simple-request/m-p/377272#M19 <HTML><HEAD></HEAD><BODY><DIV><P> It’s nearly 2 weeks since I submitted my request for replacement power supply for my Tablet S. So, are you saying that you are having trouble locating &amp; providing spares for a SONY product which I<BR />purchased only a year ago? There must be some of these somewhere in the world!&nbsp; </P><P></P><P>I have not been happy with this product and the service had from you from the beginning. I had to replace it after only 9 months due to drive failure. Then you spent several weeks trying to convince me that I needed to send it in for repair at a cost of £65 when all I wanted was a replacement SIM card holder. You then sent me an power supply for a laptop in error. Now, you can’t even support a product which was only released only 13 months ago. I’ve never come across such a shambles. I&nbsp; deliberately avoided buying an iPad because I thought I could trust Sony’s reputation &amp; quality and actually stood up for you when other people suggested</P><P>I had made a mistake. I know now that they were correct. Now, you released a new tablet which shares none of the same peripherals as the ‘old’ one. I’m completely fed up with Sony and the service I have (or<BR />rather have not!) received from you!</P></DIV></BODY></HTML> Fri, 16 Nov 2012 16:25:17 GMT https://community.sony.ba/t5/xperia-tablets/sony-a-simple-request/m-p/377272#M19 jeffcoote 2012-11-16T16:25:17Z Re: SONY - a simple request ! https://community.sony.ba/t5/xperia-tablets/sony-a-simple-request/m-p/377273#M20 <HTML><HEAD></HEAD><BODY><PRE __jive_macro_name="quote" class="jive_text_macro jive_macro_quote _jivemacro_uid_13530944843066040" jivemacro_uid="_13530944843066040"><P>jeffcoote wrote:</P><P></P><DIV><P> It’s nearly 2 weeks since I submitted my request for replacement power supply for my Tablet S. So, are you saying that you are having trouble locating &amp; providing spares for a SONY product which I<BR />purchased only a year ago? There must be some of these somewhere in the world!&nbsp; </P><P></P><P>I have not been happy with this product and the service had from you from the beginning. I had to replace it after only 9 months due to drive failure. Then you spent several weeks trying to convince me that I needed to send it in for repair at a cost of £65 when all I wanted was a replacement SIM card holder. You then sent me an power supply for a laptop in error. Now, you can’t even support a product which was only released only 13 months ago. I’ve never come across such a shambles. I&nbsp; deliberately avoided buying an iPad because I thought I could trust Sony’s reputation &amp; quality and actually stood up for you when other people suggested</P><P>I had made a mistake. I know now that they were correct. Now, you released a new tablet which shares none of the same peripherals as the ‘old’ one. I’m completely fed up with Sony and the service I have (or<BR />rather have not!) received from you!</P></DIV></PRE><P>Hi jeffcoote,</P><P></P><P>Who is this message directed at because this is a user forum &amp; you do not normally get a direct reply from Sony here..:smileyconfused:</P><P></P><P>Who did you submit a request to for a replacement power supply.?</P><P></P><P></P><P>There was a similar thread on the forum in which the poster wanted to purchase a replacement power adapter for his Tablet S - not sure if this applies to you but here is a link should wish to check it out - <A _jive_internal="true" href="https://community.sony.ba/message/828418#828418">Tablet S Spares</A></P></BODY></HTML> Fri, 16 Nov 2012 19:39:18 GMT https://community.sony.ba/t5/xperia-tablets/sony-a-simple-request/m-p/377273#M20 Thalamus. 2012-11-16T19:39:18Z