topic Re: Indefinite reboot loop in Tablets

Indefinite reboot loop

Pocosin — Tue, 01 Aug 2017 06:37:33 GMT

My Xperia Z2 Tablet went into the indefinite reboot loop. After powering on it displays lock icon for some time (the filesystem is encrypted) like 1-2 minutes. It seems to be decrypting the filesystem but reboots after a while and this continues indefinitely.

I tried to get into Recovery Console but was unable to do so.

Is there any way I can get out of this?

Re: Indefinite reboot loop

Qatrium — Tue, 01 Aug 2017 07:03:08 GMT

@Pocosin

This should be tricky as you have it encrypted. I think the only way around it is to perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. But this also means you'll lose any data stored on your internal memory (also any encrypted SD card contents will not be possible to decrypt after repair).

This process is done will your tablet is switched off, just follow the steps given in the blue link and keep us updated.

Re: Indefinite reboot loop

Matejbeno — Fri, 08 Sep 2017 07:58:23 GMT

I do this but still my z2 rebooting... Try to reinstal softver many Times by instruction. I dont know what now. Battery are losed very fast and reboot again again again again again...

Re: Indefinite reboot loop

Christofer — Tue, 19 Sep 2017 15:22:36 GMT

Hi @Matejbeno, I'm sorry to hear that a software repair didn't help with this.

In this case I recommend that your device gets examined by an authorised service center. You can contact your Local support team for more information on how to proceed with this if need be.