topic Re: z2 tablet charges battery very slow in Tablets

z2 tablet charges battery very slow

ernestorendonb — Mon, 22 Dec 2014 01:22:15 GMT

Hi, my tablet charged battery very slow. Help. Its new.

Re: z2 tablet charges battery very slow

Jake-SonyXperia — Mon, 22 Dec 2014 01:31:03 GMT

Hi ernestorendonb,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

How slow is the device charging, what type of percentage an hour?

Re: z2 tablet charges battery very slow

ernestorendonb — Tue, 23 Dec 2014 05:01:58 GMT

Hi and thanks, I think it takes likes 5 hours from 0 to 100 percent

Re: z2 tablet charges battery very slow

Jake-SonyXperia — Tue, 23 Dec 2014 05:30:32 GMT

Hi ernestorendonb,

In most cases the tablet would be at full charge within 2 to three hours if charged via a Wall outlet. This may be due to applications running in the background when trying to charge the tablet.

I suggest that you restart the tablet before you start the charge process.

Let me know how you get on.

Re: z2 tablet charges battery very slow

ernestorendonb — Tue, 23 Dec 2014 14:54:01 GMT

Thanks a lot im going to try today

Re: z2 tablet charges battery very slow

ernestorendonb — Tue, 23 Dec 2014 18:33:35 GMT

Hi Jake, it took 3 hours for 60% of charge, its that OK?

Re: z2 tablet charges battery very slow

Jake-SonyXperia — Wed, 24 Dec 2014 01:14:55 GMT

Can you try loading the device in to Safemode and then trying a charge to the device.

Safemode

Re: z2 tablet charges battery very slow

ernestorendonb — Wed, 24 Dec 2014 02:20:42 GMT

Im going to try and I give you notice forward

Re: z2 tablet charges battery very slow

ernestorendonb — Wed, 24 Dec 2014 18:02:13 GMT

It took 3 hours to go to 60% in safe mode

Re: z2 tablet charges battery very slow

ernestorendonb — Wed, 24 Dec 2014 19:57:22 GMT

Then it took 1:45 to go from 60% to 100%

Re: z2 tablet charges battery very slow

Jake-SonyXperia — Mon, 29 Dec 2014 02:49:22 GMT

5 hours is a pretty long timeframe, I suggest trying a back up of content and then trying a software repair to try remove any software that may be causing the slow charge.

1. Download the PC Companion software from PC Companion and install it on your PC.

2. Install and open PC Companion then select Support Zone.

3. Phone Software Update.

4. Start.

5. Repair Phone

6. Continue

7. Accept data removal

8. Next

9. Wait for prepare

10. Select Phone

11. Follow the connection steps

let me know how you get on.

Re: z2 tablet charges battery very slow

ernestorendonb — Tue, 30 Dec 2014 05:00:41 GMT

I'm going to give it a shot and let you know thanks¡

Re: z2 tablet charges battery very slow

ernestorendonb — Tue, 30 Dec 2014 05:45:18 GMT

I can't see the repair options

Re: z2 tablet charges battery very slow

ernestorendonb — Wed, 31 Dec 2014 15:40:45 GMT

After repair it takes the same time, 3 hours to 60%, could be something with power in my house?

Re: z2 tablet charges battery very slow

SergioPL1 — Thu, 01 Jan 2015 10:55:44 GMT

Guys... Tablet has a 6000 mAh battery. If it starts from 0% (dead device) battery is charged very slow for a while, then speed increases and about 90% (moment, when LED turns green) it slows down due to specific of Li-Ion battery.

Supplied wall charger has 1500 mAh power output. Doing simple math means 4 hours and some minutes is a bare minimum. When device is on (screen off) some power goes to device, there is also some energy loss during charge process itself. I think up to 5 hours for Z2 tablet with fully discharged battery is near to normal.

Also try to avoid discharging the device below 10-20%. This way you can extend battery lifespan

Re: z2 tablet charges battery very slow

ernestorendonb — Fri, 02 Jan 2015 04:31:48 GMT

Thanks a lot, your explanation is excellent thanks a lot for it