topic Support not co-operating in PCs & Accessories https://community.sony.ba/t5/pcs-accessories/support-not-co-operating/m-p/59932#M85333 <HTML><HEAD></HEAD><BODY><P>Just to let you know, e-support is giving me a hard time on this license issue. Basically they're saying "tough luck, buddy". Not acceptable of course, but indicative of their service disposition and very easy sitting behind your desk thousands of miles away from the angry customer. <BR /><BR />Now that my hard disk has hard crashed after two weeks of use, this whole Sony Vaio thing is starting to feel less and less of a good idea. Unreliable bunch, these Sony guys.<BR /><BR />Cheers,<BR /><BR />Marc<BR /></P></BODY></HTML> Sat, 23 Dec 2006 18:21:09 GMT mschipperheyn 2006-12-23T18:21:09Z Support not co-operating https://community.sony.ba/t5/pcs-accessories/support-not-co-operating/m-p/59932#M85333 <HTML><HEAD></HEAD><BODY><P>Just to let you know, e-support is giving me a hard time on this license issue. Basically they're saying "tough luck, buddy". Not acceptable of course, but indicative of their service disposition and very easy sitting behind your desk thousands of miles away from the angry customer. <BR /><BR />Now that my hard disk has hard crashed after two weeks of use, this whole Sony Vaio thing is starting to feel less and less of a good idea. Unreliable bunch, these Sony guys.<BR /><BR />Cheers,<BR /><BR />Marc<BR /></P></BODY></HTML> Sat, 23 Dec 2006 18:21:09 GMT https://community.sony.ba/t5/pcs-accessories/support-not-co-operating/m-p/59932#M85333 mschipperheyn 2006-12-23T18:21:09Z Re: Support not co-operating https://community.sony.ba/t5/pcs-accessories/support-not-co-operating/m-p/59933#M85334 <HTML><HEAD></HEAD><BODY><P>Oops, this was meant as a reply to his: <A href="http://www.club-vaio.com/clubvaio/mvnforum/viewthread?thread=37780&amp;lastpage=yes" target="_blank">http://www.club-vaio.com/clubvaio/mvnforum/viewthread?thread=37780&amp;lastpage=yes</A><BR />thread.<BR /><BR />Cheers,<BR /><BR />Marc<BR /></P></BODY></HTML> Sat, 23 Dec 2006 18:22:12 GMT https://community.sony.ba/t5/pcs-accessories/support-not-co-operating/m-p/59933#M85334 mschipperheyn 2006-12-23T18:22:12Z Re: Support not co-operating https://community.sony.ba/t5/pcs-accessories/support-not-co-operating/m-p/59934#M85335 <HTML><HEAD></HEAD><BODY><P>So they are telling you it's tough luck you don't have Premiere Elements - even though it was advertised as having it?<BR /><BR />You're legally allowed to get a refund and state it's not fit for purpose, or you can report them for false advertising.<BR /></P></BODY></HTML> Sun, 24 Dec 2006 13:56:23 GMT https://community.sony.ba/t5/pcs-accessories/support-not-co-operating/m-p/59934#M85335 kee-lo_ 2006-12-24T13:56:23Z