topic Re: AR21S Screen in PCs & Accessories

AR21S Screen

gbh — Sat, 25 Nov 2006 06:00:56 GMT

This is my 3rd laptop from Sony and possibly the worst screen I have ever had, it is grainy and dull with a brown haze, it has a shadow effect to the sides in that the only bright part is the centre portion you are viewing if you move your head across the screen it follows you . It has been returned to Sony who maintain that it is within acceptable limits whatever that means. The Sony store agree with me that it is not as good as the AR11M or any other Sony laptop. Does anyone else have the same problem.

Re: AR21S Screen

Giovanni26 — Sat, 25 Nov 2006 10:26:06 GMT

hello,
I have problem with my AR21S screen!!!
the font Is not clear the white is not white but like gray... The background image or color are pixeled... Like gbh it has been returned from sony with the same answer... is OK 😞
I compare my vaio with AR11M and 11m is good.
I cant accept to buy the best and spend much to have a screen nootebook that after one hour that i used i have headache!!!

I used 1 day after it go in sony assistance for 2 week. Yesterday retuned with all OK!!!

I'm very angry
Regards
Giovanni.

Re: AR21S Screen

gbh — Sun, 26 Nov 2006 09:49:18 GMT

At last I am not the only one to beleive this, even the shops agree with me. I have done some research and it appears that Sony have a colaboration with Samsung, I have seen the Samsung X40 & X60 and to my eyes they have the same screens as the AR21S but with a lower resolution and they have the same grainy appearance. Sony have got to listen to us or they will loose a large part of thier loyal band of followers. If this is the screen to come I will never buy a Vaio again. I HATE this computer but legally as Sony have said there is nothing wrong then I cannot return the unit for a refund as there is no cause, I am stuck with a dreadful laptop costing £2000 even the Blu-Ray disc is having its own issues.
If anyone else has the same issue and have return it to the shop or Sony pleae let me know. And as a footnote to Sony, please sack the person responsible for changing from an X-Black screen to this load of rubbish.

Re: AR21S Screen

Giovanni26 — Sun, 26 Nov 2006 16:25:14 GMT

for gbh:
think that i'm reselling and every year i propose only vaio to my client!!!!!

For me the only way is that sony change my ar21s with other model with the same feature.

I have only sony in my company an home.... and this is not sony standard!!!

Now i wont to show my ar21s to all people and client that wont to buy vaio!!!

I wait for sony answer

Re: AR21S Screen

admin — Mon, 27 Nov 2006 11:27:47 GMT

I have an AR21S, the screen looks fine other than some backlight leakage at the bottom of the screen.. Apparently this is normal

Re: AR21S Screen

Zagster — Mon, 27 Nov 2006 11:37:45 GMT

I'm sorry to read about the screen issues you got guys. Looks to me like you should return your notebooks to the vendor and demand a replacement. The screen on my AR21S hasn't displayed any of these problems.

Stam

Re: AR21S Screen

Giovanni26 — Mon, 27 Nov 2006 13:00:00 GMT

I'm happy for you.

Re: AR21S Screen

Giovanni26 — Mon, 27 Nov 2006 15:36:49 GMT

Thanks Zagster,
Tell me how!!

Thanks
Giovanni

Re: AR21S Screen

gbh — Mon, 27 Nov 2006 18:13:04 GMT

I have the leakage as well not very good normal or not, now I have 6 type 2 dead pixels on the screen under Sony policy no more than 99.99995% is acceptable which on this screen means no more than 5 dead pixels it will have to go back again and this will cause me huge problems having had 2 weeks before without a decent computer it appears that again I have to suffer this I will loose clients at this rate and will Sony pay for this...no of course not.
I will keep you posted as to the outcome please check your screens with a program called DPB available as freeware, it gives black, white and colour screens to check the state of dead pixels.

Re: AR21S Screen

gbh — Tue, 28 Nov 2006 04:49:05 GMT

When you say it looks fine have you compared it to the FE31H or the previous AR11M or S, I have compoared it to many and even to my previous. Granted it looks fine as you use it although I cannot use it for the long periods I can with and X-Black screen which is the best scren ever produced. Now I have dead pixels appearing 6 in all which will have ot be returned to Sony for 'checking' and replacement.

Re: AR21S Screen

Zagster — Tue, 28 Nov 2006 10:42:26 GMT

And here's the link for downloading the Dead Pixel Buddy freeware that gbh mentioned. It's pretty cool! Now I feel more confident that my screen is OK... got a bit scared from what I read from you all...

Stam

Re: AR21S Screen

kee-lo_ — Tue, 28 Nov 2006 12:08:28 GMT

Thanks for the heads up Stam

Re: AR21S Screen

Giovanni26 — Tue, 28 Nov 2006 13:24:04 GMT

News .......
Sony has stop the production of AR21S !!!

Re: AR21S Screen

Zagster — Tue, 28 Nov 2006 15:39:04 GMT

Where did you get that info Giovanni26?

Re: AR21S Screen

Giovanni26 — Tue, 28 Nov 2006 16:42:28 GMT

From my whole sale dealer.

Re: AR21S Screen

Zagster — Tue, 28 Nov 2006 19:46:18 GMT

Hmmm... that's odd! It's just been released here...

Re: AR21S Screen

Giovanni26 — Wed, 29 Nov 2006 08:54:58 GMT

Like here.... in Italy!!!

Re: AR21S Screen

Leetay — Wed, 29 Nov 2006 22:49:57 GMT

Hi all

I had similar problems with my 21s, amongst others!!

Luckily store took it back, got the 21m now and its fine.

Not sure they have got it right yet with the 21s/blue ray etc yet.

Cheers

Lee

Re: AR21S Screen

kee-lo_ — Thu, 30 Nov 2006 13:12:49 GMT

I am not suprised Giovanni

I just hope they will do a recall if it's that bad!

Re: AR21S Screen

Giovanni26 — Thu, 30 Nov 2006 15:21:58 GMT

For me is not good!!!
I don't buy sony anymore!!
Thanks Sony !!!