topic Re: red pixels on screen( NOW WITH SCREEN SHOT) in PCs & Accessories

red pixels on screen( NOW WITH SCREEN SHOT)

steevie — Wed, 16 Apr 2008 19:48:24 GMT

Hi,
Im hoping someone on here can help me. We have had a vgn-fz21e for about 6 months now and slowly the problem has got worse. We are getting red pixels on the screen and its mainly in the darker areas.Ie. the bottom task bar and very noticable when looking at photos.tapping the computer seems to correct this for a few seconds......Obviously not a good way to help the matter.
Any suggestions would be welcome.
Many thanks,

Steve.

Re: red pixels on screen( NOW WITH SCREEN SHOT)

Thalamus. — Wed, 16 Apr 2008 20:48:38 GMT

Hi Stevie,

welcome to Club Vaio..

I can't see any red pixels on the image you posted, which would suggest a screen problem..

I suggest you contact Sony Vaio support, you can do this either by phone or via e-Support, use the following link to find the contact details: Sony Vaio Support

Re: red pixels on screen( NOW WITH SCREEN SHOT)

steevie — Thu, 17 Apr 2008 05:29:53 GMT

Hi, Thankyou for your reply. I wandered if it could be seen or not. I will give them a ring today and see what they say. At least its still under warranty. Have you any experience with there warranty precedures? Hope its reliable.
Many thanks,
Steve

Re: red pixels on screen( NOW WITH SCREEN SHOT)

johnjunior — Sun, 20 Apr 2008 23:24:18 GMT

Hi
I came across red pixels on a desktop PC before and it turned out that the graphics chip was getting too hot.

johnjunior.