topic Re: upgrade fingerprint protector suite ql in PCs & Accessories

upgrade fingerprint protector suite ql

amj.designs — Sat, 03 May 2008 08:54:13 GMT

hi,i have tried to upgrade this software as it keeps playing up but wen i get to the site there is no option to choose UK nor can you upgrade by choosing my model of vaio.can someone help please?
it is for vaio TZ21WN/B THANKS

Re: upgrade fingerprint protector suite ql

Blencogo — Sat, 03 May 2008 10:06:56 GMT

The UPEK update site just redirects you to Sony USA downloads which only lists USA models.

What version of Protector Suite QL do you have installed?

Re: upgrade fingerprint protector suite ql

amj.designs — Sat, 03 May 2008 13:05:23 GMT

The UPEK update site just redirects you to Sony USA downloads which only lists USA models.

What version of Protector Suite QL do you have installed?

i know it keeps redirecting me to the us site and the model is not same beside their own site is not allowing to download the new version. i have the 5.6 and there is the 5.8 that i did get a message to download

Re: upgrade fingerprint protector suite ql

Blencogo — Sat, 03 May 2008 15:24:35 GMT

As far as I know, Sony has never provided any updates for PSQL - the TX-Series is still running on Version 5.3 and the very latest SZ71-Series is being released with PSQL Version 5.6.2.3651.

Version 5.8 has been available since July 2007.

You can download the Protector Suite QL Upgrade to Version 5.8.2.4272 from here: -

http://www.upek.com/support/downloads/psql_winqual/psql_upgrade.asp

The download includes Release Notes and ReadMe files.

There is also a new biometric driver dated 8/2/2008 available here which should further improve fingerprint recognition: -

http://www.upek.com/support/downloads/drivers/windows.asp

Re: upgrade fingerprint protector suite ql

amj.designs — Sun, 04 May 2008 12:21:51 GMT

As far as I know, Sony has never provided any updates for PSQL - the TX-Series is still running on Version 5.3 and the very latest SZ71-Series is being released with PSQL Version 5.6.2.3651.

Version 5.8 has been available since July 2007.

You can download the Protector Suite QL Upgrade to Version 5.8.2.4272 from here: -

http://www.upek.com/support/downloads/psql_winqual/psql_upgrade.asp

The download includes Release Notes and ReadMe files.  

There is also a new biometric driver dated 8/2/2008 available here which should further improve fingerprint recognition: -

http://www.upek.com/support/downloads/drivers/windows.asp

thanks for replying ....do you recommend that i download just the latest driver or do i download the 5.8?thanks

Re: upgrade fingerprint protector suite ql

Blencogo — Sun, 04 May 2008 16:28:27 GMT

Up to you really - I have to say that in case it goes wrong!!!

I do not have a Vaio with a fingerprint reader, but if it was me, I would download and install them both - there are meant to be significant improvements in the new versions. You can always reinstall the old Sony version if it doesn't work properly - but I'm sure it will be OK.

Make sure you read the Release Notes and ReadMe files - they explain how to keep your existing settings from the old version.

Re: upgrade fingerprint protector suite ql

amj.designs — Mon, 05 May 2008 15:07:23 GMT

Up to you really - I have to say that in case it goes wrong!!!

I do not have a Vaio with a fingerprint reader, but if it was me, I would download and install them both - there are meant to be significant improvements in the new versions. You can always reinstall the old Sony version if it doesn't work properly - but I'm sure it will be OK.

Make sure you read the Release Notes and ReadMe files - they explain how to keep your existing settings from the old version.

this is exactely what i have done...i downloaded both and uninstalled the previous version and everything is working smoothly...thanks again.
i have just got a reply from upek now asking me to update the driver first but i have already followed your advice and happy with that.thanks again