topic Re: Problem with my Wireless LAN on Notebook VGN-NR10E in PCs & Accessories

Problem with my Wireless LAN on Notebook VGN-NR10E

enoe — Fri, 11 Jan 2008 00:33:22 GMT

My apologies if this is not the right forum for this post (Please do let me know if there are other alternatives).

Today my Notebook VGN-NR10E started having serious problems with the Wireless LAN.

No wireless connections are recognized by the Windows Vista desktop toolbar utility and if I click on the option "Diagnose why Windows cannot find any additional networks" the following message appears:

THIS COMPUTER DOES NOT HAVE A WIRELESS NETWORK ADAPTER INSTALLED AND CONFIGURED

In the VAIO Smart Network Software that runs in my computer at Start Up there always use to be an icon for the LAN, MODEM and WLAN. Now the WLAN icon has disappeared no matter if I move the WIRELESS LAN switch ON and OFF in the front panel of my VAIO.

I looked into the Device Manager and effectively there are no Wireless adapters displayed.

I checked into the C:\WINDOWS\Drivers folders and found the following drivers installed:

* Wireless LAN Driver (Atheros) 7.2B - 7.2.0.215
* Wireless LAN Driver (Intel) 11.1.1 V - 11.1.1.16

The next thing I tried was to reinstall the WLAN drivers using the VAIO Recovery Center but after a successful reinstall the problem remained.

I also noticed that for some unfortunate reason my computer was configured to install all the windows updates automatically!! Before facing the problem the Windows Update utility installed the following fixes in the system:

* Definition Update for Windows Defender - KB915597 (Definition 1.24.5399.0)
* Update for Windows Mail Junk E-mail Filter [January 2008] (KB905866)
* Security Update for Windows Vista (KB941644)
* Windows Malicious Software Removal Tool - January 2008 (KB890830)
* Update for Windows Vista (KB943302)
* Update for Windows Vista (KB943899)
* Update for Windows Vista (KB943411)

My last option was then to use the System Restore Utility in Windows to restore my computer to the previous state before installing the updates. After several minutes of restore Windows cancelled the process reporting an unexpected error that prevents the system to be restored to the previous point. THAT WAS REALLY FRUSTRATING.

I would like to ask for any advice, ideas, recommendations that could help me to troubleshoot this problem with my VAIO notebook. Also if you know or any other support alternatives either trough SONY or Microsoft I would be very grateful to know.

I was thinking in using the Recovery Disks to restore the complete system to its factory settings but I found that my disks are lost somewhere and I don't know if it would be possible to obtain new recovery disk from Sony...

Many thanks in advance for your help.

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

venkojee — Thu, 17 Jan 2008 13:23:46 GMT

Hi,

I am facing a similar issue as well, I contacted the Sony VAIO support centre but had to wait for 20 mins and then the call got disconnected, If there are anyone who had overcome this issue please mail back to the forum.

Many Thanks
V

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

pl01 — Thu, 31 Jan 2008 17:40:59 GMT

Also having the same problem. Very annoying. Vista also disables my external firewire sound card for no reason. I just know if XP was installed then these issues wouldn't be happening.

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

Thalamus. — Thu, 31 Jan 2008 18:00:58 GMT

Hi enoe

welcome to Club Vaio..

Go to Device manager and expand the network adaptors..

Do you see your Wireless device listed.?

If so are there any error codes or icons.?

I was thinking in using the Recovery Disks to restore the complete system to its factory settings but I found that my disks are lost somewhere and I don't know if it would be possible to obtain new recovery disk from Sony...

Your NR series vaio has a HDD recovery partition, you can use this partition to recover your Vaio..

To do this by Restart your Vaio, when you see the Vaio Logo press the F10 key repeatedly.

You can also create a new set of recovery disc's using the Vaio Recovery utility..

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

pl01 — Thu, 31 Jan 2008 19:10:30 GMT

Hi enoe

welcome to Club Vaio..  

Go to Device manager and expand the network adaptors..

Do you see your Wireless device listed.?

If so are there any error codes or icons.?

No error codes and the wireless device isn't listed.

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

dazwan — Thu, 31 Jan 2008 19:12:50 GMT

Hi,

I am facing a similar issue as well, I contacted the Sony VAIO support centre but had to wait for 20 mins and then the call got disconnected, If there are anyone who had overcome this issue please mail back to the forum.

Many Thanks
V

wow should this matter be brought forward, i posted this a while back too but no1 replied, this happens to me i get disconected frequently

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

Thalamus. — Thu, 31 Jan 2008 20:05:22 GMT

No error codes and the wireless device isn't listed.

Hi pl01

have you tried downloading the Original Drivers Package and Original Utilities Package, then installing the Wireless LAN Driver and the Wireless Switch Setting Utility..?

You can download these packages via the Sony Vaio Support site, use this link: Sony Vaio Support

Did your problems start after installing the updates enoe posted above, if so have you tried a system restore to a point before the updates were installed.?

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

pl01 — Thu, 31 Jan 2008 21:38:55 GMT

No error codes and the wireless device isn't listed.


Hi pl01

have you tried downloading the Original Drivers Package and Original Utilities Package, then installing the Wireless LAN Driver and the Wireless Switch Setting Utility..?

You can download these packages via the Sony Vaio Support site, use this link: Sony Vaio Support 

Did your problems start after installing the updates enoe posted above, if so have you tried a system restore to a point before the updates were installed.?

I've reinstalled the drivers via the recovery disk and also tried system restore. I've been able to get the WLAN back visible in the device manager then after so long, i lose my connection, so I check device manager again and once again its vanished.

Don't know why we don't get the Vista CD as I want to do a clean install because I don't want any of the pre-installed software.

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

Thalamus. — Thu, 31 Jan 2008 22:46:22 GMT

I've reinstalled the drivers via the recovery disk and also tried system restore. I've been able to get the WLAN back visible in the device manager then after so long, i lose my connection, so I check device manager again and once again its vanished.

Hi pl01,

Do you have a VGN-NR10E Vaio or a different model.?

Do you have both bluetooth and WLAN enabled.?

Does a restart restore the WLAN once you loose connection and your WLAN vanishes.?

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

pl01 — Thu, 31 Jan 2008 23:50:51 GMT

Do you have a VGN-NR10E Vaio or a different model.?

Do you have both bluetooth and WLAN enabled.?

Does a restart restore the WLAN once you loose connection and your WLAN vanishes.?

Hi,

My Vaio is VGN-NR10E, don't believe i have bluetooth enabled, well I've not enabled it. Where is it located and I'll check to make sure

I restored my system before my last windows update (KB915597) and reinstalled all the drivers. Worked fine, then WLAN vanished.

Problems started after installing the following updates...

Definition Update for Windows Defender - KB915597 (Definition 1.24.5399.0)
Installation date: ‎11/‎01/‎2008 00:50

Definition Update for Windows Defender - KB915597 (Definition 1.24.5611.0)
Installation date: ‎19/‎01/‎2008 00:52

Definition Update for Windows Defender - KB915597 (Definition 1.24.5778.0)
Installation date: ‎23/‎01/‎2008 13:30

Definition Update for Windows Defender - KB915597 (Definition 1.24.5865.0)
Installation date: ‎25/‎01/‎2008 12:07

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

pl01 — Fri, 01 Feb 2008 00:45:57 GMT

also after installing Wireless Switch Setting Utiilty, Vista wouldn't start until I attempting to repair the problem, which didn't work, but surprising it booted up ok after i restarted.

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

Thalamus. — Fri, 01 Feb 2008 17:53:25 GMT

My Vaio is VGN-NR10E, don't believe i have bluetooth enabled, well I've not enabled it. Where is it located and I'll check to make sure

Hi pl01,

the NR10E does not have bluetooth capabilities so no need to worry..

I'll pass this onto Sony and see if they can offer any solution.

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

pl01 — Fri, 01 Feb 2008 19:01:41 GMT

thats great. thank you for your help

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

Thalamus. — Fri, 01 Feb 2008 19:29:10 GMT

You're welcome..

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

FOATTES — Wed, 26 May 2010 10:10:08 GMT

I've had my VGN-NR10E for about 2.5 years, and last night I started experiancing exactly the same problem with my wireless LAN connection.

Does anyone have any ideas?

My problem is identical to the one mentioned earlier in this post.

Thanks in advance.

Re: Problem with my Wireless LAN on Notebook VGN-NR10E

albirch92 — Thu, 27 May 2010 14:23:29 GMT

I have the same problem with my VGN-FW21L - I was running through all the updates I'd been too slack to install recently - firstly the Microsoft ones, then the Sony ones. When I "upgraded" the Bios I got BSOD, since then the Wifi has disappeared from the device manager list. Any drivers I install tell me they are already installed or that I don't have the hardware required. The Fedora dual boot also can't find any sign of the wifi adaptor so I presume it's either dead hardware or the bios has done something silly.

I've had a look in the Bios, but it's the simplest I've ever seen, there's no way to turn anything on or off.

I reinstalled, from the original backup made after purchase, that didn't help.

Pretty stuck now.