topic Re: Driver problems for my touchpad. in PCs & Accessories

Driver problems for my touchpad.

thomas.r.silverman — Tue, 06 Jul 2010 06:09:07 GMT

Hi, I have a Vaio VGN-NR21M. The touchpad once in a while would either: stop completely, or reverse itself. But in the last month this is happening every time I use the computer after 10-30 minutes of use. And if I'm out with it I have to use an iPhone app as a mouse if I can't restart at that moment! Not ideal!

I have downloaded and correctly installed the right pointer device drivers from the official Vaio site for my correct model, but nothing is improving.

Please help!

Re: Driver problems for my touchpad.

Thalamus. — Tue, 06 Jul 2010 10:54:48 GMT

Hi Thomas,

welcome to club VAIO..

your touchpad problem has been mentioned before, however I don't recall seeing anything on a NR series, but unfortunately as far as I am aware no solution was found..

After searching around in the past it appeared that the general thought was that this problem is caused by a software conflict..

These solutions sometimes helped..

You could try installing a newer version of the alps pointing device driver, use the following link to download the: Alps pointing device 7.0J_7

Does that correct the problem?

If the problem continues try shutting your Vaio down, ( not sleep or hibernate) then turn off the wireless switch.

Reboot your Vaio and once all the start-up processes have loaded, turn on your wireless switch again.

Does that correct the problem?

Re: Driver problems for my touchpad.

thomas.r.silverman — Wed, 07 Jul 2010 05:28:29 GMT

Thanks for getting back to me.

The restarting always seems to work, but to be honest I was thinking it might be time for a complete system restore anyway. Would this tend to sort out problems like this?

This didn't happen for the first year of using this computer so I thought If was restored to original settings might fix it?