topic Re: Still no Live-TV in PCs & Accessories

Still no Live-TV

anothersucker — Mon, 20 Feb 2006 16:05:56 GMT

Hi
I've posted this in another forum but haven't had any responses. A couple of weeks ago I started having problem with Live-TV on my Media Centre. I was getting "Tuner not available" error. After doing a re-installing, the TV option would not even appear in the VAIO Zone screen anymore.

Does anyone know how I can get it back? And what the problem is regarding "Tuner not avaulable"? I had been watching TV for over a year and I never installed anything to the machine since I bought it.

My machine seems to have a serial number that isn't recognised by Sony so I can't even get any online help.

I am starting to get very annoyed with Sony. I got my PSP last year and it came with 9 dead pixels. Trying to get Sony to help is so difficult - I am not going to buy any more Sony products for a long long while (a bit late since the house is already full of them).

Sorry about the moan !!! Any suggestion would be most welcome.

Re: Still no Live-TV

kee-lo_ — Mon, 20 Feb 2006 20:27:11 GMT

It might be that the tuner card is dead....... sorry

Have you contacted eSupport?

Re: Still no Live-TV

Vas — Mon, 20 Feb 2006 20:41:05 GMT

Which version of Vaio Zone are you using?

Re: Still no Live-TV

anothersucker — Tue, 21 Feb 2006 09:07:52 GMT

I think it's version 1.1, vaguely saw this number somewhere. I bought the machine a year ago.

How can one determine if the card is truely dead as Kee-Lo suggested?

Re: Still no Live-TV

anothersucker — Tue, 21 Feb 2006 09:22:36 GMT

Hi Kee-Lo,
Early morning, Didn't realise I could reply to earlier posts. How would one find out if the card is truely dead?

I couldn't get into e-Support, I registered but didn't get any replies. I tried a couple of times. I think the machine has a serial number that is not recognised by Sony.

Re: Still no Live-TV

kee-lo_ — Tue, 21 Feb 2006 19:41:34 GMT

Does it appear in Device Manager?

Re: Still no Live-TV

anothersucker — Wed, 22 Feb 2006 12:50:52 GMT

I've checked but couldn't see any devices labelled with "TV". What am I supposed to be looking for?

Re: Still no Live-TV

kee-lo_ — Wed, 22 Feb 2006 12:55:47 GMT

It's under PCI devices

Re: Still no Live-TV

Balvinder — Wed, 22 Feb 2006 16:06:22 GMT

Hi ,
try start (bottom left) , select my computer with right click, down to properties, left click on properties, then select hardware, then device manager then open the plus sign on Sound , Video and game Controller and look for Sony MPEG Realtime encoder
Hope it helps
I have a V3S but I am now in Canada and have to replace my TV Card due to being different standard (NTSC)

Regards
Balvinder

Re: Still no Live-TV

Smart_Vaio — Sun, 26 Feb 2006 08:58:22 GMT

I couldn't get into e-Support, I registered but didn't get any replies. I tried a couple of times. I think the machine has a serial number that is not recognised by Sony.

Hi, persevere with trying to register for e-support - i remember thinking i had an unrecognised serial number, and tried various numbers, until one worked. however it was a year ago so i can't remember the exact solution.