topic Re: PLEASE PLEASE PLEASE HELP!!!!!! in PCs & Accessories

PLEASE PLEASE PLEASE HELP!!!!!!

simbath — Tue, 13 May 2008 12:36:43 GMT

I would be really grateful for someone's help.

I have a Sony Vaio Media Center PC (XL301) and it came installed with Vista as the operating system. I am unable to play anything from sites that require the most up todate flash player; i.e. bbc iplayer, youtube etc

I have googled the probelm and a common solution seemed to be http://www.eggheadcafe.com/tutorials/aspnet/2a257c6e-700c-4c95-94a8-3712c676eb02/flash-fix-for-windows-vi.aspx. I attempted to follow this but it appeared that the two flies were flash9f.ocx and flashutil9f.exe. However I changed the properties as advised and ran the exe but this still hasnt helped.

Can somebody please help

Thanks

Sharon

Re: PLEASE PLEASE PLEASE HELP!!!!!!

MattWilson — Tue, 13 May 2008 12:41:57 GMT

Try downloading the newest version - here

After doing so restart the machine and try again.

I had this problem for a while and this seemed to fix it.

Re: PLEASE PLEASE PLEASE HELP!!!!!!

simbath — Tue, 13 May 2008 13:20:03 GMT

Thanks Matt, thats the link that I tried originally but just doesnt work and the page has the message 'Erroe on Page' in the bottom left hand corner.

Re: PLEASE PLEASE PLEASE HELP!!!!!!

MattWilson — Tue, 13 May 2008 13:23:04 GMT

I presume that you are using Internet Explorer?

Do you download the installer or does it do it with the browser window open if it does anything at all that is?

Re: PLEASE PLEASE PLEASE HELP!!!!!!

simbath — Tue, 13 May 2008 14:31:29 GMT

Hi matt

I basically click on the download button and after a few minutes the page reloads with the 'Error on Page' message in the bottom left hand corner and no flash movie appearing

is there another method of installing??

Thanks

S

Re: PLEASE PLEASE PLEASE HELP!!!!!!

MattWilson — Tue, 13 May 2008 14:43:02 GMT

Try this link which will download the installer. Close all browser windows and then execute the file - restart and hopefully it'll work.

Re: PLEASE PLEASE PLEASE HELP!!!!!!

simbath — Tue, 13 May 2008 16:15:57 GMT

Thanks Matt, appreciate you helping me with this. I clicked on the link, closed all applications/windows and then ran the link. I then restarted the machine. Once restarted I went to youtube abd am still getting the same message