topic Recovery and documentation disk for GRT series in PCs & Accessories https://community.sony.ba/t5/pcs-accessories/recovery-and-documentation-disk-for-grt-series/m-p/77140#M128031 <HTML><HEAD></HEAD><BODY><P>Hello, My new lap top (GRT916Z ) does not recognize the recovery and documentation disk. I wonder whether it is a problem with optical drive or a soft ware needs to be installed so that the disk (which I think is a dvd disk) can be read. At the moment nothing happens when I put the disk in and under my computer it does not show that there is a disk in the optical drive, thanks.<BR /></P></BODY></HTML> Sun, 30 May 2004 02:51:36 GMT Kourosh 2004-05-30T02:51:36Z Recovery and documentation disk for GRT series https://community.sony.ba/t5/pcs-accessories/recovery-and-documentation-disk-for-grt-series/m-p/77140#M128031 <HTML><HEAD></HEAD><BODY><P>Hello, My new lap top (GRT916Z ) does not recognize the recovery and documentation disk. I wonder whether it is a problem with optical drive or a soft ware needs to be installed so that the disk (which I think is a dvd disk) can be read. At the moment nothing happens when I put the disk in and under my computer it does not show that there is a disk in the optical drive, thanks.<BR /></P></BODY></HTML> Sun, 30 May 2004 02:51:36 GMT https://community.sony.ba/t5/pcs-accessories/recovery-and-documentation-disk-for-grt-series/m-p/77140#M128031 Kourosh 2004-05-30T02:51:36Z Re: Recovery and documentation disk for GRT series https://community.sony.ba/t5/pcs-accessories/recovery-and-documentation-disk-for-grt-series/m-p/77141#M128032 <HTML><HEAD></HEAD><BODY><P><PRE __jive_macro_name="quote" class="jive_text_macro jive_macro_quote">Hello, My new lap top (GRT916Z ) does not recognize the recovery and documentation disk. I wonder whether it is a problem with optical drive or a soft ware needs to be installed so that the disk (which I think is a dvd disk) can be read. At the moment nothing happens when I put the disk in and under my computer it does not show that there is a disk in the optical drive, thanks.<BR /></PRE><BR />dont think i will be much help but it could be 1 of 3 things 1. you have a faulty optical drive 2. you have a bad copy of the restore CD9 most likely) or 3. they have put the wrong restore CD in with the laptop ( strange but it can happen)<BR /></P></BODY></HTML> Sun, 30 May 2004 03:39:20 GMT https://community.sony.ba/t5/pcs-accessories/recovery-and-documentation-disk-for-grt-series/m-p/77141#M128032 squall 2004-05-30T03:39:20Z