topic Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP in PCs & Accessories

SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

montyp80 — Mon, 14 Mar 2005 12:33:44 GMT

Hey,

I have bough sony VGN-S1XP bout 3 months back from UK and i am based in India now. Lately my DVD-rw/CD-rw drive(MATSHITA - UJ812) has got into some problem. It does not read most of the dvd's and cd's and shows them as blank. No matter what disc i put in, its just not reading any disk.

I have tried contacting Indian Customer Service centre but they havnt launched this model in India and do not have skilled technicians to sort the problem with the drive.

Can anyone please tell me what can be the possible solution to this? How can i get this drive sorted out? Any suggestions would be really appreciated.

Cheers
Monty

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

kee-lo_ — Mon, 14 Mar 2005 16:44:48 GMT

You need to speak to the European support, as it's not supported outside the UK

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

rich912 — Mon, 14 Mar 2005 21:31:07 GMT

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included):smileysad:

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

kee-lo_ — Mon, 14 Mar 2005 21:46:58 GMT

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included):smileysad:

Hopefully Sony will wake up and smell the coffee on this one :smileycoffee:

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

seb21__ — Mon, 14 Mar 2005 21:50:59 GMT

mmh, better I save my words:smileydevil:

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

rich912 — Mon, 14 Mar 2005 22:46:13 GMT

Hopefully Sony will wake up and smell the coffee on this one coffee

Oh, how I wish. Unfortunately this is only one of a long list of problems that Sony need to address. If I was to hold my breath on this I would be as dead as my optical drive:smileydevil:

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

kee-lo_ — Mon, 14 Mar 2005 22:49:58 GMT

I'd be as dead as the RAM slots in a lot of GRX users' machines if I held my breath too.

* touches wood mine is fine

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

rich912 — Mon, 14 Mar 2005 22:57:24 GMT

* touches wood mine is fine

WHEN your time comes, at least you will know what the problem is:smileywink:

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

kee-lo_ — Tue, 15 Mar 2005 15:51:43 GMT

Yeah probably Rich.

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

EXPERIENCE — Tue, 15 Mar 2005 16:14:51 GMT

Did you use more films whit diferent region code if you did your dvd reader is dead and lock on last dvd that you look on your laptop that can be problem and other maybe your laser is bad and you need to make your laser clean one more time.

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

Foxhound — Tue, 15 Mar 2005 18:27:43 GMT

There is a new firmware on vaio-link to download for the UJ-812. Download it and flash the drive, if you're lucky it might solve the problem.
Good luck on it, you'll need it if you are going for SONY support for help.

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

kee-lo_ — Tue, 15 Mar 2005 18:36:44 GMT

Hope this firmware sorts it all out.

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

oujee — Tue, 15 Mar 2005 20:39:39 GMT

i have same computer and same problem. I think, that my dvd-drive worked maybe two months and then it stopped. Help!!!

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

montyp80 — Wed, 16 Mar 2005 13:30:46 GMT

have you heard anything like dat before, if the firmware has sorted out the optical drive problems like one of those in mine? anyways i'm going to try dat, but i dont know how to flash the drive?

can you help me wiv dat dude?

cheers.
Monty

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

montyp80 — Wed, 16 Mar 2005 13:32:39 GMT

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included):smileysad:

I will try this as well. thanx Rich

monty

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

montyp80 — Wed, 16 Mar 2005 13:35:40 GMT

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included):smileysad:

And wot did u do for your optical drive in the case of faliure?

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

montyp80 — Wed, 16 Mar 2005 13:47:22 GMT

There is a new firmware on vaio-link to download for the UJ-812. Download it and flash the drive, if you're lucky it might solve the problem.
Good luck on it, you'll need it if you are going for SONY support for help.

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

kee-lo_ — Wed, 16 Mar 2005 17:08:14 GMT

Make sure you read the instructions carefully, or you'll kill your drive.

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

rich912 — Wed, 16 Mar 2005 20:14:34 GMT

You could try a careful clean of the laser lens, but my guess is that you have you have, fortunately, joined a long list of Matshita optical drive users that have experienced a premature hardware failure (myself included)sad

And wot did u do for your optical drive in the case of faliure?

I purchased a USB external CD/DVD drive. Not ideal, but a cheaper alternative to a straight replacement. As this will not facilitate a boot in the event of a system failure I have installed a separate operating system on the D drive, so short of a HDD failure I can always boot my Notebook and restore the C drive if necessary.

Re: SONY VAIO VGN-S1XP DVD-RW/CD-RW DRIVE PROBLEM...PLZ HELP

montyp80 — Thu, 17 Mar 2005 13:56:57 GMT

Make sure you read the instructions carefully, or you'll kill your drive.

well i did not realize but i have already installed the updated firmware. But the problem is still there. It takes a while(bout 3 to 4 minutes!!!!!) to read any DVD and finally explorer window opens up showing it blank.

Also to make it more wierd It reads the CDs but not DVDs.

How can i clean the drive lense? Can anyone please suggest?

I need to sort this terribly....help guys.

cheers
Monty