topic Re: 'power off' at precise 5 minute intervals on MDR-1000X noise cancelling headphones in Events

'power off' at precise 5 minute intervals on MDR-1000X noise cancelling headphones

alanjponting — Thu, 26 Mar 2020 19:13:20 GMT

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Re: 'power off' at precise 5 minute intervals on MDR-1000X noise cancelling headphones

Pascale_F — Sat, 28 Mar 2020 11:30:03 GMT

Hi Alan,

Welcome to the community.

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas.

Thanks,

Pascale

Re: 'power off' at precise 5 minute intervals on MDR-1000X noise cancelling headphones

Marino.Manolo — Sat, 28 Mar 2020 12:11:16 GMT

Are you in Pairing mode?

Betreff: 'power off' at precise 5 minute intervals on MDR-1000X noise cancelling headphones

IamNic — Sat, 28 Mar 2020 14:03:18 GMT

Hello @alanjponting,

I assume the headphones are not paired to any device via bluetooth and you have no 3.5mm audio cable connected.

Then the headphones will think you powered them on by mistake and will switch off after 5 minutes to conserve battery power.

- Nic

Re: 'power off' at precise 5 minute intervals on MDR-1000X noise cancelling headphones

Joe_Dohn — Tue, 31 Mar 2020 16:46:22 GMT

I agree with Nic. But if you get this message during normal use, I'd suggest restarting the headset by pressing the NC and Power buttons at the same time while they're plugged into your PC/Laptop.