https://community.sony.ba/t5/alpha-nex-interchangeable-lens-cameras/not-supported-arw-files/m-p/2464634#M6501 <P>Hi i am trying to view my images through the Viewer but there is a message appearing that says "some of the media files cannot be processed because their file formats are not supported"</P><P>I am using a SONY a7iii and the latest update of Imaging edge.</P><P>Please advise asap<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screen Shot 2018-05-12 at 19.24.52.png" style="width: 600px;"><img src="https://community.sony.ba/t5/image/serverpage/image-id/393092i48A5DF9A393CA05E/image-size/medium?v=v2&amp;px=400" role="button" title="Screen Shot 2018-05-12 at 19.24.52.png" alt="Screen Shot 2018-05-12 at 19.24.52.png" /></span></P><P>&nbsp;</P> Sat, 12 May 2018 16:31:07 GMT diapsony 2018-05-12T16:31:07Z https://community.sony.ba/t5/alpha-nex-interchangeable-lens-cameras/not-supported-arw-files/m-p/2464634#M6501 <P>Hi i am trying to view my images through the Viewer but there is a message appearing that says "some of the media files cannot be processed because their file formats are not supported"</P><P>I am using a SONY a7iii and the latest update of Imaging edge.</P><P>Please advise asap<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screen Shot 2018-05-12 at 19.24.52.png" style="width: 600px;"><img src="https://community.sony.ba/t5/image/serverpage/image-id/393092i48A5DF9A393CA05E/image-size/medium?v=v2&amp;px=400" role="button" title="Screen Shot 2018-05-12 at 19.24.52.png" alt="Screen Shot 2018-05-12 at 19.24.52.png" /></span></P><P>&nbsp;</P> Sat, 12 May 2018 16:31:07 GMT https://community.sony.ba/t5/alpha-nex-interchangeable-lens-cameras/not-supported-arw-files/m-p/2464634#M6501 diapsony 2018-05-12T16:31:07Z https://community.sony.ba/t5/alpha-nex-interchangeable-lens-cameras/not-supported-arw-files/m-p/2464670#M6502 <P>Hi <a href="https://community.sony.ba/t5/user/viewprofilepage/user-id/762312">@diapsony</a>,</P> <P>&nbsp;</P> <P>I am not aware of any incompatibilites with the files of the a7III.</P> <P>&nbsp;</P> <P>Have you tried to uninstall and re-install the software?</P> <P>&nbsp;</P> <P>- Nic</P> Sat, 12 May 2018 21:43:44 GMT https://community.sony.ba/t5/alpha-nex-interchangeable-lens-cameras/not-supported-arw-files/m-p/2464670#M6502 IamNic 2018-05-12T21:43:44Z