topic WH1000 mx5 shuts down randomly with high pitched noise in Portable Audio

WH1000 mx5 shuts down randomly with high pitched noise

PT1337 — Mon, 13 Jan 2025 12:12:44 GMT

Hi all,

As written in the description my headphones shut down randomly, it happens inside and outside with no time pattern.

When thy switch off they give off a short high pitched noise which is very uncomfortable.

Does someone experience the same?

TheGOAT — Sun, 19 Jan 2025 17:17:17 GMT

@PT1337 Have you tried to initialize the headset? It's very useful in these cases as it puts the headphone back to the factory mode: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541013.html

PT1337 — Mon, 27 Jan 2025 13:22:07 GMT

Hi,

Thank you for the reply and the suggested solution.

I now reseted the headphones and will report if it helped!

Cheers