https://community.sony.ba/t5/portable-audio/sony-wf-c500-not-connecting-to-any-devices/m-p/3924852#M13081 <P>Hey <a href="https://community.sony.ba/t5/user/viewprofilepage/user-id/460585821">@rxryz0202</a>, have you also tried <A href="https://helpguide.sony.net/mdr/wfc500/v1/en/contents/TP1000449911.html" target="_blank">resetting </A>them? If so, and the headphones no longer connect to any Bluetooth device, it means it is a hardware issue. So you will need to contact your retailer directly to find out what solutions are available if your headphones are still within their one year warranty.</P> Wed, 27 Sep 2023 16:50:44 GMT Piscie 2023-09-27T16:50:44Z https://community.sony.ba/t5/portable-audio/sony-wf-c500-not-connecting-to-any-devices/m-p/3924610#M13079 <P>I have previouslu had no issues with these until recently, when they stopped connecting to my chromebook after resetting the hardware. Now, when I try to pair them with my iphone and chromebook it will not connect to either. Before this, I had initialized the headphones as to try and get them to connect to the chromebook, and before doing this they would connect to my iphone, but now neither works. Anyone know how I can fix this?</P> Mon, 25 Sep 2023 12:14:09 GMT https://community.sony.ba/t5/portable-audio/sony-wf-c500-not-connecting-to-any-devices/m-p/3924610#M13079 rxryz0202 2023-09-25T12:14:09Z https://community.sony.ba/t5/portable-audio/sony-wf-c500-not-connecting-to-any-devices/m-p/3924852#M13081 <P>Hey <a href="https://community.sony.ba/t5/user/viewprofilepage/user-id/460585821">@rxryz0202</a>, have you also tried <A href="https://helpguide.sony.net/mdr/wfc500/v1/en/contents/TP1000449911.html" target="_blank">resetting </A>them? If so, and the headphones no longer connect to any Bluetooth device, it means it is a hardware issue. So you will need to contact your retailer directly to find out what solutions are available if your headphones are still within their one year warranty.</P> Wed, 27 Sep 2023 16:50:44 GMT https://community.sony.ba/t5/portable-audio/sony-wf-c500-not-connecting-to-any-devices/m-p/3924852#M13081 Piscie 2023-09-27T16:50:44Z