https://community.sony.ba/t5/general-chat/ilce-7m4/m-p/3927265#M14304 <P>my new ILCE-7M4 has version 1.10 and I can't seem to update to version 2.01 despite following correct procedure on the website and downloading to the memory card. Have phoned sony help desk today, but they couldn't understand and asked for a photo of my camera showing the version! Does anyone know of this issue?</P> Tue, 24 Oct 2023 16:16:28 GMT helenestevenson 2023-10-24T16:16:28Z https://community.sony.ba/t5/general-chat/ilce-7m4/m-p/3927265#M14304 <P>my new ILCE-7M4 has version 1.10 and I can't seem to update to version 2.01 despite following correct procedure on the website and downloading to the memory card. Have phoned sony help desk today, but they couldn't understand and asked for a photo of my camera showing the version! Does anyone know of this issue?</P> Tue, 24 Oct 2023 16:16:28 GMT https://community.sony.ba/t5/general-chat/ilce-7m4/m-p/3927265#M14304 helenestevenson 2023-10-24T16:16:28Z https://community.sony.ba/t5/general-chat/ilce-7m4/m-p/3928137#M14313 <P>Hey helenestevenson, you only need to follow the steps found here:&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sony.co.uk/electronics/support/e-mount-body-ilce-7-series/ilce-7m4/software/00288927" target="_blank">https://www.sony.co.uk/electronics/support/e-mount-body-ilce-7-series/ilce-7m4/software/00288927</A></P><P>&nbsp;</P><P>If you're still facing an issue, please explain what happens, you can also send Sony what they need as mostly they will raise your case for further tech investigation.&nbsp;</P> Wed, 01 Nov 2023 15:07:54 GMT https://community.sony.ba/t5/general-chat/ilce-7m4/m-p/3928137#M14313 HannahEd01 2023-11-01T15:07:54Z