topic Playmemories online problems in General chat

Playmemories online problems

Twinkletoes1 — Thu, 17 Aug 2023 11:03:21 GMT

I am a user of Play Memories online which is soon to stop working, I have downloaded the tool to retrieve my photos etc but it has only downloaded some of the content not all

It only works once, so what should I do now ?

Is there another way of copying the photos

Thanks

Paul

Re: Playmemories online problems

Anonymous — Mon, 21 Aug 2023 15:46:36 GMT

Hey @Twinkletoes1

Are you referring to this tool? https://support.d-imaging.sony.co.jp/www/disoft/int/download/playmemories-home/arwrecoverytool/en/index.html

If yes and it's not working properly, you can get in touch with the support of the website from here: https://www.sony.com/en/SonyInfo/Support/