topic Re: BBCiplayer in General chat

BBCiplayer

easfield — Tue, 19 Feb 2019 07:30:38 GMT

Can no longer receive bbciplayer, as message comes up to say: memory exceeds download. How can I fix this?

Sean_Mc — Wed, 20 Feb 2019 16:41:13 GMT

Hi there,

So I can try to help, can you let me know the full model number of your TV?

Best wishes,

Sean Mc

easfield — Thu, 21 Feb 2019 16:30:11 GMT

Hi model no. KDL42W705B
Serial no. 6616499
Year - 2014
Thanks
Shona

Get Outlook for iOS

Sean_Mc — Thu, 21 Feb 2019 16:46:13 GMT

Hi there,

Have you tried a rest of your TV? More details on how to perform this here.

Let me know how you get on?

Best wishes,

Sean Mc