topic Re: Xperia z1 5.1 update issue help ! in Z Series

Xperia z1 5.1 update issue help !

Thibaultt — Thu, 01 Oct 2015 18:31:48 GMT

Finaly i got the 5.1 on my xperia z1 and after the download of the new software: stock at the begining of the update progres !
The Phone is stil ok but the update is stuck ... Rebbot stoping the prosses nothing helps ...
24h later noting ...
Thanks sony ...

Re: Xperia z1 5.1 update issue help !

_alexdon_ — Thu, 01 Oct 2015 19:54:25 GMT

See if this helps:

/t5/Software-Updates/5-1-1-update-has-been-installing-since-yesterday/m-p/1041800/highlight/true#M26534

Xperia system update z1

Fikret77 — Tue, 20 Oct 2015 18:38:18 GMT

My phone has been trying to updating it's self since yesterday. It says installing nothing else. Does anyone know how to stop the update.

Re: Xperia system update z1

Uliwooly — Tue, 20 Oct 2015 18:41:50 GMT

@Fikret77

The update can't be installed by itself you have to approve it, are you trying to install it or just avoid getting the notification?

Re: Xperia system update z1

xavinux — Tue, 20 Oct 2015 18:49:50 GMT

Hi @Fikret77

Please, tell us to which version of Android are you trying to update your device and if you are running this update via PC Companion (your device is connected to a computer) or OTA (you have been notified of the availability of an update on your device).

Re: Xperia system update z1

Fikret77 — Tue, 20 Oct 2015 19:08:56 GMT

I have approved it on my phone. It has started to install since yesterday. it said it will take around 20 minutes and won't be able use the phone. I am connecting via WiFi for the download.

Re: Xperia system update z1

Uliwooly — Tue, 20 Oct 2015 19:11:31 GMT

@Fikret77

Perhaps you don't have enough free internal storage or your connection gets disconneted or too slow

you could use PCC instead

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Xperia system update z1

Fikret77 — Tue, 20 Oct 2015 19:14:35 GMT

I have memory and tried my networks Internet connection and trying WiFi at home. I will try it on pc.

Re: Xperia system update z1

Uliwooly — Tue, 20 Oct 2015 19:32:34 GMT

Keep us updated

Re: Xperia z1 5.1 update issue help !

Fikret77 — Tue, 20 Oct 2015 22:46:13 GMT

(You can try the following: settings-apps-all,scroll down to software update. Force stop and clear data for this app, restart your device.)
I tried this and now it's downloading....

Re: Xperia z1 5.1 update issue help !

_alexdon_ — Wed, 21 Oct 2015 03:41:47 GMT

@Fikret77 I have moved your post here so you can check my reply. It seems to help in this case.