topic Re: Camera/Flash issue in low light conditions in Z Series

Camera/Flash issue in low light conditions

coldsev — Sat, 20 Dec 2014 23:15:10 GMT

I have an Xperia Z2 updated with android 4.4.4. When I try to take pictures at night I just get purple photos. This started just a few weeks ago out of nowhere. Let me say that the lens is not dirty nor blocked by anything. I don't have a case. I have just restored the phone today with Sony PC Companion and still the same issue. Any solutions for this...?

Re: Camera/Flash issue in low light conditions

Uliwooly — Sat, 20 Dec 2014 23:28:19 GMT

Purple photos while using the camera flash could be a protective case or film or fingers or grime or your fingers blocking or partially blocking the flash

Re: Camera/Flash issue in low light conditions

coldsev — Sat, 20 Dec 2014 23:30:45 GMT

Thanks for the quick reply. I wish something like that was the issue, but no, not in this case...

Re: Camera/Flash issue in low light conditions

Phy — Sat, 20 Dec 2014 23:32:34 GMT

That maybe a hardware issue then I suggest you contact Sony Xperia Support

http://www.sonymobile.com/global-en/support/contact-us/

Re: Camera/Flash issue in low light conditions

coldsev — Sat, 20 Dec 2014 23:38:06 GMT

Oh God, really? It came from there 5-6 weeks ago for other issues and they told me they changed my camera lens too, don't know the reason why. So it should be new basically 😕

Re: Camera/Flash issue in low light conditions

Uliwooly — Sat, 20 Dec 2014 23:41:58 GMT

Send it back

Re: Camera/Flash issue in low light conditions

coldsev — Sun, 21 Dec 2014 11:51:19 GMT

Guys, I realised that there is something covering the flash partially on the inside. Don't know what it is. Do you think it might be the issue?

Re: Camera/Flash issue in low light conditions

Uliwooly — Sun, 21 Dec 2014 17:02:55 GMT

Yeah, contact your local Xperia Care

Re: Camera/Flash issue in low light conditions

coldsev — Mon, 22 Dec 2014 00:20:18 GMT

Will do! Thanks.

Re: Camera/Flash issue in low light conditions

Uliwooly — Mon, 22 Dec 2014 17:55:13 GMT

anytime

Re: Camera/Flash issue in low light conditions

hedrox87 — Wed, 31 Dec 2014 12:59:31 GMT

Still it's just a light isn't it? When we take picture on the street of xenon head light they appear blue in photos but shoudn't affect lens itself, it might be a broken film or proccessing unit. when taking a photo of a laser on the wall, the rest of the photo shoudn't be affected with red blur, you know what I mean, it's just the light as I see, the lens are clean.
Hope sony service will repair it, good luck!

low quality of pictures compared to another unit but the same sony xperiaz2

cringzkie — Thu, 01 Jan 2015 01:18:37 GMT

Hi.i have compared my 4month old sony xperia z2 with my friend's new xperia z2 and there is a big difference between the quality pictures..her xperia z2 pictures are vibrant and has true color,but my phone's pictures pictures are blunt and not so clear picture color.what can i do with this?please me.

Re: Xperia Z2 charger cover piece loose?

Thommo — Thu, 01 Jan 2015 01:44:45 GMT

One post in the correct place is enough - No need to spam the forum

Xperia Z2 Cam - Low light snaps auto / manual modes

vinay157 — Thu, 10 Sep 2015 11:32:43 GMT

Hi Team,

I was great fan of Sony smart phones, my previous phone was Xperia Z1 I had to change it to Z2. i have a seniors issue with low light picture snap in auto or manual mode I need to get rid of it.....

My current using version is 4.4.4

Build number 23.0.1.A.167

Below image is the example pic which I had to take in low light.....kindly give me a solution for this. I have received lollipop update but i am feeling worry about issue after upgrade !!

sony xperia Z2 in low light

Thanks,

Vinay Kumar.

Re: Xperia Z2 Cam - Low light snaps auto / manual modes

FuzzyIan — Thu, 10 Sep 2015 13:24:46 GMT

Do you have a case on your Z2?

I get something similar (but not as bad) when using the flash when my case is fitted to the phone. The flash refects off the edge of the cut-out on the case back in to the lens causing loss of contrast.

If you have a case, try taking a photo with it off. If you don't have a case - make sure your fingers are well away from the flash when taking photos.

Re: Xperia Z2 Cam - Low light snaps auto / manual modes

Uliwooly — Thu, 10 Sep 2015 14:38:02 GMT

@vinay157

I agree with @FuzzyIan if you have a protective case and/or film it could create this issue, or even if you keep your finger close to the flash, also, check if there are any scratches on the camera lens or if it's dirty.

Re: Xperia Z2 Cam - Low light snaps auto / manual modes

vinay157 — Fri, 11 Sep 2015 05:30:02 GMT

Yes I have back cover for my phone, okay I will try to take the snap tonight with out back cover.

Do I need to enable night mode or any other changes to take snaps in low light ?? can I go for updating new firmwork I got 23.1.A.0.726.

Let me know..

Re: Xperia Z2 Cam - Low light snaps auto / manual modes

Uliwooly — Fri, 11 Sep 2015 06:52:21 GMT

@vinay157

Don't use flash if you use nightmode or check this guide

http://talk.sonymobile.com/t5/FAQ/Capture-better-photos-in-low-light-conditions/m-p/395397#U395397

but do report back

Re: Xperia Z2 Cam - Low light snaps auto / manual modes

vinay157 — Mon, 21 Sep 2015 04:50:00 GMT

LOL !! when my friends took my phone by seeing this low light pic actullay snap by Xperia Z2.

Do I need to think this is normal or do I need to make any changes ???

Re: Xperia Z2 Cam - Low light snaps auto / manual modes

vinay157 — Mon, 28 Sep 2015 07:23:07 GMT

I am really disappointed with the flagship of Sony Xperia Z2 using Camera and that to my phone is not supported with LTE.

When I was purchased the phone on that box its written as LTE supported, unfortunately when I absorbed that there is not LTE option available in my phone. from the Google the Indian supply D6502 is not supported... 😞

At least I am trying to update my Os to lollipop but worrying about issues after upgrading......

What should in do now ????