topic Re: Bluetooth car connection in 10 Series

Bluetooth car connection

WhippetyRob — Wed, 21 Apr 2021 22:52:01 GMT

When I make a call in my car the microphone and speakers are muted. I've found that if I switch the call back the the phone then it is connecting fine and then I can connect the car again and it's ok. This is the same problem in my wife's car as well so it's definitely the phone and not the car.

Anyone got any ideas for some settings or something that I could change??

Re: Bluetooth car connection

Joe_Dohn — Thu, 22 Apr 2021 12:03:11 GMT

What car system and phone are you using?

Re: Bluetooth car connection

WhippetyRob — Thu, 22 Apr 2021 13:21:09 GMT

I've Xperia 10ii. The cars are 2011 Honda Insight and 2016 Nissan Qashqui.

I may have to resort to a factory reset but it's such a chore to get the phone personalised again

Re: Bluetooth car connection

Joe_Dohn — Thu, 22 Apr 2021 14:32:13 GMT

Have you tried unpairing and repairing them or trying a different phone with either of those cars?

Re: Bluetooth car connection

Joe_Dohn — Thu, 22 Apr 2021 14:32:25 GMT

Have you tried unpairing and repairing them or trying a different phone with either of those cars?

Re: Bluetooth car connection

WhippetyRob — Thu, 22 Apr 2021 14:40:16 GMT

Yep. Tried that. My partner's phone still works fine so it's definitely the phone

Re: Bluetooth car connection

Anonymous — Fri, 23 Apr 2021 15:57:45 GMT

You can try to clear cache and data and force stop the Bluetooth app on your phone. you can also try the connection on safe mode and check if the same thing will happen or not.

Re: Bluetooth car connection

WhippetyRob — Sat, 24 Apr 2021 00:12:38 GMT

I've tried to clear the cache but haven't figured out how to do this. Any advice how to clear the cache on Xperia 10ii

Re: Bluetooth car connection

Tizer1 — Sat, 24 Apr 2021 08:44:39 GMT

It may be slightly different on your phone, but this should be how to do it.

Go to Settings - Apps & Notifications - App info - press the 3 dots at the top right - Show System - scroll down to Bluetooth - Storage - then press the Clear Cache

Edit, I forgot to say to Clear Data and Force Stop also, and after you have done all that to restart you phone also, which is something you should do every week or two anyway.

Re: Bluetooth car connection

Morayjohnny — Sun, 23 Nov 2025 20:43:08 GMT

Hi, did you sort your problem as my 10v has started having the same issue on my Range Rover Evoque. I've tried my wifes 10 iii and it works fine?

Any help would be appreciated.

Thanks

John

Re: Bluetooth car connection

WhippetyRob — Mon, 24 Nov 2025 12:39:43 GMT

Well I probably did but this thread was years ago. I have a different phone now and not sure what I did but I think it was a factory reset

Good luck