topic Re: Xperia IV restarting: Hotspot + Android Auto via cable (with Waze navigation) in 1 Series

Xperia IV restarting: Hotspot + Android Auto via cable (with Waze navigation)

zavovi — Mon, 08 Aug 2022 13:21:42 GMT

Hello,

I don't know, where is the issue, but the phone is restarting sometimes, when I am using Android Auto (cable) with Waze app. I had enabled WiFi hotspot and using mobile data from eSIM. And the phone was restarting each 10 minutes.

If there will be issue with AA or Waze, it should only crash the app, there must be something other wrong.

Do you anybody know, why the phone is restarting?

Re: Xperia IV restarting: Hotspot + Android Auto via cable (with Waze navigation)

Strampke — Mon, 08 Aug 2022 20:14:16 GMT

Smartphones behaving strange often suffer from not well designed software on board.

There are poor designed apps that don't handle memory usage in a proper way.

In general you can test issues like this by restarting your Xperia in safe mode.

It will restart with just the pre-installed apps running.

You might also have a look at the Support app on your phone .

The main menu shows information on how to troubleshoot, how to go into safe mode and more.

When you tap on Device Overview you will find a listing of App issues. (if there are any)

Re: Xperia IV restarting: Hotspot + Android Auto via cable (with Waze navigation)

zavovi — Thu, 18 Aug 2022 19:05:19 GMT

Hello @Strampke,

I am sorry, I haven't time to try it and I didn't travel by car. I will try it soon.

Re: Xperia IV restarting: Hotspot + Android Auto via cable (with Waze navigation)

zavovi — Thu, 18 Aug 2022 19:07:57 GMT

Hello @Strampke,

sorry, I tried restart in safe mode, but there isn't available Waze in Android Auto.

Re: Xperia IV restarting: Hotspot + Android Auto via cable (with Waze navigation)

Piscie — Wed, 24 Aug 2022 15:12:15 GMT

Hi @zavovi, the safe mode actually disables all third-party apps. The purpose is to confirm if you're facing an issue with one of your apps or the phone itself, but this won't really help you in your situation.

You can try troubleshoot the app by uninstalling and installing it again and also check these steps.

Re: Xperia IV restarting: Hotspot + Android Auto via cable (with Waze navigation)

zavovi — Tue, 08 Nov 2022 08:47:30 GMT

Hi,

I was testing it the long time. I tried another navigation app and tried after some updates of Waze and now, it seems, that it is working. Maybe, it could caused it by the hot weather, now the weather is colder.

There is lot of influences, which can causing problems. And it isn't easy to test it.

Thank you for help.

Best regards,

Vilem

Re: Xperia IV restarting: Hotspot + Android Auto via cable (with Waze navigation)

Strampke — Tue, 08 Nov 2022 09:16:51 GMT

Anyway, there's an alternative for Waze.

It's AmiGO from TomTom.

It's free.