topic Re: phone restart by itself in X Series

phone restart by itself

VNT — Sat, 10 Dec 2016 06:20:36 GMT

hi guys, dunno if u guys had the same problem like mine, after upgraded to 7.0, my phone always restart by itself, at least 3 times a day. also some app like FB, Instagram...etc. sometimes it said app not responding and i have to open it again. is there anyway to fix it?
thanks.

Re: phone restart by itself

Uliwooly — Sat, 10 Dec 2016 06:36:28 GMT

@VNT

probably an app acting up, you might want to re-install the latest update with XC

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: phone restart by itself

VNT — Sat, 10 Dec 2016 16:34:36 GMT

thx uliwooly, will give it a try

Re: phone restart by itself

Uliwooly — Sat, 10 Dec 2016 18:26:02 GMT

@VNT

keep us updated

Re: phone restart by itself

VNT — Sun, 11 Dec 2016 17:11:31 GMT

still happen

Re: phone restart by itself

Uliwooly — Sun, 11 Dec 2016 19:01:33 GMT

@VNT

Could you test the phone without the SIM and SD cards? use WiFi for few hours.

Re: phone restart by itself

VNT — Fri, 23 Dec 2016 00:53:47 GMT

still happening

Re: phone restart by itself

Dmitry_S1 — Thu, 19 Jan 2017 08:01:37 GMT

Hello!

Have you solved this issue? If so, could you please clarify how you did that? My Xperia X Performance restarts by itself about 3 times per day.

Thanks,

Dmitry

Re: phone restart by itself

Mobilproff — Fri, 20 Jan 2017 10:57:09 GMT

Hi I have the same problem with my X performance.
I have tried the software repair 2 times.

It is still the same.
Apps are crashing, even the crash handler crash.
Chrome browser have problems on a lot of pages.
And the phone freezes and reboots.

Best regards.
Peter Thomsen

Re: phone restart by itself

VNT — Fri, 27 Jan 2017 01:22:23 GMT

I've send it to Sony RMA on Jan 9th, and got it back today, I have to test it out for a few more days.

Re: phone restart by itself

VNT — Fri, 27 Jan 2017 23:50:09 GMT

got 2 reboot yesterday, while watching video on youtube the 2nd time was when i trying to change the theme of my keyboard

Re: phone restart by itself

shenlong — Wed, 01 Feb 2017 05:21:53 GMT

Did you enable stamina mode? If you do, change it to Performance mode and see if there is the same issues.

You can also check the Settings > Support menu to see the not responding app and apps that take up lots of memory.