topic Re: Next alarm bug in X Series

Next alarm bug

gandolfinis — Wed, 18 Jan 2017 18:01:02 GMT

Hi, my next alarm is showm as 00:00 everywhere. On home widgets, clocks, do not disturb until. But i do not have it setup ar 00:00 and it does not go off then. Amyway O have alarm at 9.00 for example. This is really frustrating and I am not sure how to fix.

Re: Next alarm bug

gandolfinis — Wed, 18 Jan 2017 18:05:24 GMT

examples:

Re: Next alarm bug

gandolfinis — Wed, 18 Jan 2017 18:07:12 GMT

By the way, removing all custom clocks/alarms and clearing data foe r stock one didnt help.

Re: Next alarm bug

CameronT — Thu, 19 Jan 2017 00:25:11 GMT

Hi @nieXas,

Can you please test your phone in safe mode and see if it does the same thing?

Re: Next alarm bug

gandolfinis — Thu, 19 Jan 2017 14:23:01 GMT

seems ok in safe mode. how can I check which app is making it wrong?

Re: Next alarm bug

CameronT — Thu, 19 Jan 2017 23:10:24 GMT

@gandolfinis,

That's the tricky part. Sometimes putting it in to safe mode then restarting the phone can resolve the issue so please test it again after you have restarted, but if it is still happening you will need to start uninstalling apps and testing after each uninstall.

Focusing on apps that interract with the lock screen or the clock app first and working your way from there is a valid method. Or, if this has only happened recently, start with the newest apps and work backwards.

Before you uninstall anything though, make sure ALL your apps are updated.

Re: Next alarm bug

gandolfinis — Sat, 21 Jan 2017 13:50:01 GMT

thank you, issue is solved. not really sure which app caused it

Re: Next alarm bug

CameronT — Sun, 22 Jan 2017 23:01:19 GMT

@Pozityvus,

I am glad to hear it is working for you