topic Re: Notification volume adjusts itself in X Series

Notification volume adjusts itself

WwHp — Wed, 21 Dec 2016 08:16:30 GMT

Hi,
i'm having a problem with my Xperia X Compact: from a few days it adjusts volume by itself!
I'm used to set notification volume to "mute" and vibration "off", but after some minutes (i don't know if something triggers it) i can see that the volume is setted to a specific value (abou 20%).
Can Someone help me?
Thanks
Danilo0%).

Re: Notification volume adjusts itself

Didrik — Wed, 21 Dec 2016 09:06:21 GMT

Hi @WwHp,

Welcome to the community!

Have you been experiencing this from when you first started using your phone or did it start after something specific was done? For example installing an app or installing an update.

Considering that this happens as often as it does, could you try rebooting your phone to safe mode? This way we can test if any third party app is behind this.

Let me know if you experience the same thing with your phone rebooted to safe mode or not! Keep me posted.

Re: Notification volume adjusts itself

WwHp — Wed, 21 Dec 2016 18:54:56 GMT

Hi! Thanks for your reply 😊
I've tried rebooting to safe mode and looks like everything works fine.
Probably is something related to an app or an update of an already installed app...do you have any idea how I can identify it!? Or I have to try removing some apps step by step?

Re: Notification volume adjusts itself

Didrik — Thu, 22 Dec 2016 13:27:35 GMT

No worries

I see, well if everything appears to be working correctly while your device is rebooted to safe mode this is most likely caused by one of your downloaded apps. I'm afraid there arent't that many shortcuts to find the culprit here.

If I were in your shoes I'd start by installing all available updates for your downloaded apps. Should that not help I can unfortunately only refer you to start uninstalling your downloaded apps, a tip is to start with the ones most recently installed. That way you might not have to uninstall all of them to get this sorted out.

Hope all goes well, let me know how it goes!

Re: Notification volume adjusts itself

WwHp — Mon, 02 Jan 2017 17:55:53 GMT

Hi,
Problem solved! This is the app that caused the problem :
https://play.google.com/store/apps/details?id=com.androidrocker.callblocker
Thanks a lot for your support 😊

Re: Notification volume adjusts itself

Didrik — Thu, 05 Jan 2017 09:18:45 GMT

Fantastic! Thanks for the update, glad to hear you found the culprit.

Re: Notification volume adjusts itself

SaiyanIgnition — Sun, 22 Jan 2017 17:11:28 GMT

Can I just say thank you so much for working this out. I've had that exact app on both my current and previous xperias and had the same issue as you. It was driving me crazy!

Re: Notification volume adjusts itself

Didrik — Mon, 23 Jan 2017 15:44:31 GMT

Welcome to the forum @SaiyanIgnition!

Glad to hear you where able to get this sorted out.

Let us know if there's anything else you are wondering about.