topic Re: Wifi do not work in X Series

Wifi do not work

Zerephina — Sat, 14 Dec 2019 07:37:49 GMT

Wifi on the phone does not work. Wifit can not be activated. I reinstalled the phone and then the wifi worked for a while. But then it stopped working again. Anyone know what happened?

Re: Wifi do not work

pseudonym — Mon, 16 Dec 2019 02:25:26 GMT

The WiFi does not connect with any access point or just one in particular?

Try resetting network:

Settings > Network & internet > (menu in upper right corner) > Reset network settings

Re: Wifi do not work

macbugy — Thu, 19 Dec 2019 07:32:59 GMT

same problem since 2 weeks. MAC address is showing 02:00:00:00:00:00

Android 8.0.0

Problem occured on 2 WIFI locations. Some times, after reboot of mobile phone and/or wifi rooter it works for some hours.

Turning on WIFI, wifi switch is turning off immediately!

Re: Wifi do not work

Strampke — Thu, 19 Dec 2019 13:10:35 GMT

Your MAC address is indeed very strange.

You already did some resetting.

What happens in safe mode?

Is there a self installed app interfering?

Two things:

Use the Support App to do some testing.

Reset your modem. (or is it a general problem)