No HD video playback in Amazon Prime

WangTang — Fri, 13 Dec 2019 01:49:35 GMT

Hi,

maybe someone here knows an answer:

I just signed up to Prime to watch The Expanse. After a few minutes, I started to wonder why the image quality was so bad. Turns out, I cannot watch it in HD. Even when I download an episode, it's just 250MB and the image quality is way off.

- I have a fast enough internet connection (60Mbps).

- I checked "Optimal quality" in the settings. Here is the first problem: it says optimal quality would be 0.46GB/h, which is clearly not HD

- I tested other shows, they all have the same, bad quality.

- I can watch the HD version on my PC without problems.

- I can watch HD videos (1080p) on other apps; YouTube, Netflix, you name it.

Where is the problem? Is this with Sony or Amazon?

Re: No HD video playback in Amazon Prime

Nikhilj — Sun, 15 Dec 2019 04:10:09 GMT

same here bro

Re: No HD video playback in Amazon Prime

Strampke — Wed, 18 Dec 2019 11:37:56 GMT

It can be a Android Google problem as well.

Did you check 'How to Fix Amazon Prime Video on Android' ?

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No HD video playback in Amazon Prime

Re: No HD video playback in Amazon Prime

Re: No HD video playback in Amazon Prime