topic Re: how to disable call baring in X Series

how to disable call baring

Anot — Mon, 21 May 2018 05:04:38 GMT

Good day;

I am having a problem regarding my sony Xperia X, I cant make an outgoing call but my network is fine, I can send an sms and can browse the internet its just that I cant make calls. I already refered this to my network provider and they say that the call baring has been activated. I cant deactivate it because it is asking for a code and when I enter 0000 its says call settings error networ or sim card error. Can you please help me with this problem.. Thanks

Re: how to disable call baring

Qatrium — Mon, 21 May 2018 05:11:57 GMT

@Anot

Call Barring is a setting that should be controlled by your network provider, and they should be assisting you with disabling it. As for the required code, I'm pretty sure it should be either the PIN or PUK codes bundled with your original SIM card case.

Re: how to disable call baring

Anot — Mon, 21 May 2018 05:19:26 GMT

They say That I should go to the sony service center because they dont know the code and only sony personnel knows it..

Re: how to disable call baring

Jonas — Mon, 21 May 2018 06:07:48 GMT

Hi @Anot!

The code you need to enter is the PIN2 code, which is not a very commonly used code but since it's related to the SIM card/network, your operator should be able to provide you with this code so you can access this menu and remove the block for outgoing calls.

I'm not 100% sure that this is only handled by the device, it might be that it can be bypassed by your operator turning off the block for outgoing calls on your subscription.

Let us know how it goes!

Re: how to disable call baring

Anot — Mon, 21 May 2018 09:25:06 GMT

the network provider had just given me a code and still it doesnt work.. is there any way I can fix this? thanks

Re: how to disable call baring

Strampke — Thu, 24 May 2018 09:48:34 GMT

Is it a device setting or is it the SIM card.

First step to pinpoint your problem is using a friend's SIM card and make a call.

You can try calling in safe mode too, see what happens.

Last option, a very wild guess: It is reported that a device is acting strange with a faulty SD card in it.

Remove your SD card (after unmounting or device switched off) and see what happens.

Oh and PS

The answers @Quester and @Jonas gave you should be your starting point. You should have a PUK code to reset your SIM card.

Re: how to disable call baring

Anot — Sun, 27 May 2018 23:05:09 GMT

Good day all...

Thank you for all of your response regarding my problem, I just found the solution through scrolling my phone seurity settings. Thank you very much

Re: how to disable call baring

Jonas — Mon, 28 May 2018 12:26:10 GMT

Hi @Anot, glad to hear that everything has been resolved now!

It may be the case that you have you changed the code for call barring after accessing this menu for the first time and then you'll need a new SIM card if you can't remember the code, just keep that in mind for the future!

Thanks for letting us know that it has been resolved and have a great day!

Re: how to disable call baring

Torj — Sun, 03 Mar 2019 11:02:43 GMT

And it works on mine too- that "Network Settings Reset".

So thank you.

Re: how to disable call baring

Jonas — Tue, 05 Mar 2019 13:37:08 GMT

Hi @Torj!

That's great to hear!

Have an awesome day and let me know if there is anything else.

Re: how to disable call baring

Curouslyn — Mon, 13 May 2019 16:01:46 GMT

My son has just come across this problem on his phone....he tried the network reset and it is still asking for a password?

Re: how to disable call baring

Jonas — Fri, 17 May 2019 10:53:14 GMT

Hi @Curouslyn, welcome to our forum!

It can depend on the operator specs, but in some cases you will need the PIN 2 code from the operator in order to enter this menu, so please get in touch with them and they will be able to provide you with the PIN 2 code.

I hope that helps!

Re: how to disable call baring

Jwizard — Thu, 21 Nov 2019 13:46:12 GMT

I am facing same issue. I tried both network resetting and PIN2 code. Nothing worked. I still cannot make outgoing calls, but incoming calls and network is fine. Please give ur opinion.

Re: how to disable call baring

Jonas — Mon, 25 Nov 2019 09:26:28 GMT

Hi @Jwizard, welcome to our forum!

When you entered the PIN 2 code, did you see that the blocking for outgoing call was active? If it was not, get in touch with your operator and they should be able to remove this for you.

The call barring menu only makes changes on the SIM card, so the operator should always be able to override them for you in case that is needed.

You can also try inserting the SIM card in a different device and try to make outgoing calls and see if that works or not.

Keep me posted!

Re: how to disable call baring

Piyushp25 — Wed, 22 Jan 2020 06:42:51 GMT

Please guide me how to enable call baring?

Re: how to disable call baring

Jonas — Tue, 28 Jan 2020 13:32:25 GMT

Hi @Piyushp25, sorry for the late reply.

Start with opening up the application called "Phone" > tap the three dots in the top right corner > Settings > Calls > Call barring.

You may need the PIN2 code for your SIM card and this is provided by your operator.

I hope that helps!