topic Re: Phone Fell, not reacting in XZ Series

Phone Fell, not reacting

ErnOzby01 — Tue, 24 Apr 2018 19:55:26 GMT

Hello I am a Xperia XZ user. My phone fell down to a hard ground few minutes ago and now I'm trying to open it but it doesn'T react. I tried to plug it to charger but sadly didn'T react to it. No sound, no vibration, no display simply nothing. I think battery moved.. What can I do?

Re: Phone Fell, not reacting

Uliwooly — Tue, 24 Apr 2018 23:25:02 GMT

@ErnOzby01

I'm sorry to hear about your issue but since it's a hardware issue, it'll be wise to contact your Local support to get it inspected and/or repaired.

Re: Phone Fell, not reacting

Hammerheadz — Thu, 26 Apr 2018 08:14:22 GMT

They don't like being dropped, even from my lap on to carpet.

I am now up the creek without a paddle, because I bought phone from Singapore from toby deals uk, and Sony uk don't want to know under warranty, or even for a non warranty repair i.e. Even if I pay!

I now have a very expensive paper weight in my office!!!