topic Have a line blinking when watch video or photo in XZ Series

Have a line blinking when watch video or photo

Simonkjl — Mon, 23 Apr 2018 02:29:17 GMT

Someone can give suggestion about this phenomeno when watch video by sony video player or youtube, there is a line blinking on LCD. This also occur when you open photo by sony photo viewer.

Re: Have a line blinking when watch video or photo

Qatrium — Mon, 23 Apr 2018 04:15:52 GMT

@Simonkjl

Does it happen with all photos and videos on all applications?

Can you test if it happens in safe mode?

Re: Have a line blinking when watch video or photo

azzido — Tue, 24 Apr 2018 20:05:45 GMT

I have had exactly same issue with my XZ Premium, sent it on warranty and it was replaced.
It looks like first examples of device had this manufacturing issue that was either resolved later in the production process or fixed with software update.

You will find more similar issues reported at the very beginning of XZ Premium lifecycle.
Do you know when your device was produced? What is the software version you are running?

I suggest to use warranty support to get your device inspected.

Re: Have a line blinking when watch video or photo

Simonkjl — Thu, 26 Apr 2018 02:19:31 GMT

I buyed this xzp on 25-july-2017, maybe this is first product like you say. My software below