topic Finger print unlock issue in XZ Series

Finger print unlock issue

BrigitteB1 — Tue, 10 Apr 2018 17:11:52 GMT

Hello,

For some reason my finger print unlock has been removed.

It kept saying today that finger print unlock wasn't available and I'd have to unlock my device manually. However after restarting my phone, there isn't even an option to add a finger print or unlock via a finger print.

What should I do?

Re: Finger print unlock issue

Uliwooly — Tue, 10 Apr 2018 17:37:33 GMT

@BrigitteB

is this the same device as the other 2 posts?

/t5/Xperia-XZ/I-can-t-remove-my-lockscreen-pattern-pin-password/m-p/1305234

and

/t5/Xperia-XZ/Crack-in-Body-is-it-still-water-proof/m-p/1289540

Re: Finger print unlock issue

liula — Mon, 16 Apr 2018 06:56:38 GMT

Same happened to me. Super annoying and took ages to find a solution: https://www.reddit.com/r/SonyXperia/comments/862er9/xperia_z5_fingerprint_manager_missing/