topic Re: Call disconnecting immediately in XPERIA archive

Call disconnecting immediately

Tue, 28 Sep 2010 21:06:54 GMT

I have a strange problem with my Xperia X10....the call is getting disconnected immediately as soon as I dial the number

Also checked if its is an issue with the sim card but its giving problems to other sim cards also.

check all the call settings but of no use.

Can any body help in this regards please

Re: Call disconnecting immediately

KrazyD — Tue, 28 Sep 2010 21:08:07 GMT

Have you tried using the repair option using SE PC Companion or updating the phone using Sony Ericsson Update Service?

Re: Call disconnecting immediately

Tue, 28 Sep 2010 21:11:09 GMT

No I have not tried... can you please let me know the steps on how to do the above activities...

I am a bit new to this.....

thanks for your prompt reply.

Re: Call disconnecting immediately

KrazyD — Tue, 28 Sep 2010 21:16:11 GMT

Try the update service first its easiest. Download the program from here http://www.sonyericsson.com/cws/download/1/110/61/1283758423/Update_Service_Setup-2.10.9.13.exe and once setup select your phone model and follow the onscreen instructions as they are fairly straight forward.

Re: Call disconnecting immediately

Tue, 28 Sep 2010 22:01:42 GMT

I am doing the steps will let you know once its done....

Re: Call disconnecting immediately

Tue, 28 Sep 2010 22:11:24 GMT

I have done the above steps and updated the service but it didnt work mate....

Any other solution you know which could help me.

It would be very helpful

Re: Call disconnecting immediately

Wed, 29 Sep 2010 09:43:20 GMT

Does any one have any resolution on this.

Please let me know.

Re: Call disconnecting immediately

higwayman — Wed, 29 Sep 2010 15:37:46 GMT

you are using a SIM which only allows you to call a local number. If you are using a prepaid card, check the pre-condional rule for the usage of the SIM.

Re: Call disconnecting immediately

Wed, 29 Sep 2010 22:39:40 GMT

Even if I call any local number or any international number its not working...

I have checked with both prepaid or postpaid sim then also its not working.

Any other suggestions will be really helpful.

I think it might be an issue with the phone...but dont know what issue is this.

Re: Call disconnecting immediately

Markus1 — Tue, 19 Oct 2010 11:15:52 GMT

Hi sreejith.sreekumar1984,

I'm sorry to read about your issues.

If you have tried to run Update Service and also have tested your phone withother sim cards there's not that much more you can do on your own.

I suggest you contact your retailer to have your phone sent to a repair center.

Re: Call disconnecting immediately

Er_Kannan — Tue, 19 Oct 2010 11:45:48 GMT

Did you try using the sim on another phone? Share the messages that you get when the call is disconnected. Are you able to check your balance from the phone? From your name I presume that you are an INDIAN, do you use BSNL?