topic Re: VIVAZ(TM) PRO Help?! Screen & keyboard inactive in XPERIA archive https://community.sony.ba/t5/xperia-archive/vivaz-tm-pro-help-screen-keyboard-inactive/m-p/2784910#M23547 <HTML><HEAD></HEAD><BODY><P>have u considered to update ur phone firmware? u can check it first what version u have, whether it's out of date or up to date.</P><P>FYI the latest version in my country (Indonesia) is 1232-0380_R2EA023 dated 23.08.10</P><P>i recommend u to re-update it bcos of the prob u had. dont forget to back up ur data first.</P><P></P><P>i hope this information is helpful.</P></BODY></HTML> Wed, 27 Oct 2010 14:36:03 GMT 2010-10-27T14:36:03Z VIVAZ(TM) PRO Help?! Screen & keyboard inactive https://community.sony.ba/t5/xperia-archive/vivaz-tm-pro-help-screen-keyboard-inactive/m-p/2784909#M23546 <HTML><HEAD></HEAD><BODY><P>Hi, I just bought the VIVAZ(TM) PRO eleven days ago and, so far there's been no faults, everything works as usual but tonight as I was listening to my music (it played about 6 out of 120 songs so far), the screen suddenly froze after I unlocked it. The music was still playing on smoothly. I tried pressing the call and menu keys, then volume/zoom keys, and even slid out the keyboard, and that was when I noticed: the keyboard would light up when you slide it, but this time it stayed 'dead'. Lastly I pressed the on/off button and waited for about 15 seconds, and then I tried pressing it again, but the screen still froze. Oh, and not long after it froze, the screen dimmed itself to a great dark blue color (which in my opinion, the phone was still on), but I can't recall when exactly it happened, before or after I pressed the on/off button... I proceeded to press the other keys again, not too fast, and realized the inactivity might have been caused by either the phone system or the app I was running (but even so, I only used the Media for music at the time). I panicked and so I decided to post here... please note this has been the first problem I have encountered in any of my phones. I have often heard that Ericsson phones do not last long, and have many faults, but I still hope this problem and its cause be realized soon.</P><P></P><P>EDIT: After writing the first sentence in this post, I had a hunch to take out the battery, but then I wondered if that would affect the phone's performance...is doing that really ok? But after re-inserting the battery and turning it on, things turned back to normal, but... I feared that me taking out the battery was a rather careless thing to do. If possible, I'd like for this matter to be solved as well...</P><P></P><P>---finally, in advance, I would like to thank anyone and everyone who has committed themselves to consider answering these questions of mine. God bless you</P></BODY></HTML> Wed, 27 Oct 2010 14:09:18 GMT https://community.sony.ba/t5/xperia-archive/vivaz-tm-pro-help-screen-keyboard-inactive/m-p/2784909#M23546 2010-10-27T14:09:18Z Re: VIVAZ(TM) PRO Help?! Screen & keyboard inactive https://community.sony.ba/t5/xperia-archive/vivaz-tm-pro-help-screen-keyboard-inactive/m-p/2784910#M23547 <HTML><HEAD></HEAD><BODY><P>have u considered to update ur phone firmware? u can check it first what version u have, whether it's out of date or up to date.</P><P>FYI the latest version in my country (Indonesia) is 1232-0380_R2EA023 dated 23.08.10</P><P>i recommend u to re-update it bcos of the prob u had. dont forget to back up ur data first.</P><P></P><P>i hope this information is helpful.</P></BODY></HTML> Wed, 27 Oct 2010 14:36:03 GMT https://community.sony.ba/t5/xperia-archive/vivaz-tm-pro-help-screen-keyboard-inactive/m-p/2784910#M23547 2010-10-27T14:36:03Z