topic Re: Cannot transfer music in XPERIA archive

Cannot transfer music

Tue, 26 Oct 2010 14:48:07 GMT

hey, So i just cant figure out how to put my music on my phone through media go. i tried the regular drag and drop but it didnt work. I tried using media go but it comes up with an error # 0x8007001f. And when I try to connect my phone it says it cannot be recognized? any ideas?

Re: Cannot transfer music

Dr_Chris — Tue, 26 Oct 2010 16:27:46 GMT

Which is your phone?

Re: Cannot transfer music

Tue, 26 Oct 2010 16:37:55 GMT

w518a

Re: Cannot transfer music

Dr_Chris — Tue, 26 Oct 2010 16:45:31 GMT

Could be a problem with the USB cable: check the security of the connections and/or use a different cable.

Re: Cannot transfer music

Tue, 26 Oct 2010 20:19:06 GMT

Ok I got it! thanks, and I cant download picture messages sent to me on the same phone any ideas?

Re: Cannot transfer music

Dr_Chris — Tue, 26 Oct 2010 20:22:07 GMT

Have you got the correct MMS settings for your carrier?

Re: Cannot transfer music

Tue, 26 Oct 2010 20:23:31 GMT

Yes.

Re: Cannot transfer music

Dr_Chris — Tue, 26 Oct 2010 20:37:57 GMT

Then run the SE update service on your phone via PC.

Re: Cannot transfer music

Tue, 26 Oct 2010 21:40:32 GMT

Did that. It just says Download failed everytime I try to download something.

Re: Cannot transfer music

Dr_Chris — Tue, 26 Oct 2010 22:41:46 GMT

Then try phone repair via PC suite.

Re: Cannot transfer music

Wed, 27 Oct 2010 00:50:02 GMT

And where do I get pc suite and how do I go about doing it?

Re: Cannot transfer music

Dr_Chris — Wed, 27 Oct 2010 09:08:04 GMT

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/pcsuite/w518a?cc=us&lc=en Follow this link to download PC suite--Once installed on your PC, you will find the phone repair option under the Help tab of the application: select this and follow the instructions.