topic Re: No APN settings after switching service provider in Other/General

No APN settings after switching service provider

RudyBritt — Fri, 10 Feb 2017 12:02:43 GMT

I have Sony Xperia SL L26i. I recently changed sevice providers. With previous provider I could use Data. Since having a new provider, I have not been able to use data. I have checked my settings and all are correct except when I come to the APNs page it only shows a settings symbol and the letters APNs, the rst of the pagee is tottaly blank! There is no Plus sign or anything.

I have reinserted my previous Simm and it shows two APNs. Can anyone advise your help would be appreciated

ric

Re: No APN settings after switching service provider

Christofer — Fri, 10 Feb 2017 12:09:47 GMT

Hi @RudyBritt and welcome to the forum!

I created a new topic from your post.

On the Xperia SL you need to tap the menu key (number 8 on the image below) in order to get the option to add a new APN.

However, in most cases you can automatically download the APN settings for your new service provider in Settings > More > Internet settings, or Settings > Xperia > Internet settings (depends on the Android version) so I'd recommend that you try this first. It may save you the work to enter the settings manually.

Re: No APN settings after switching service provider

RudyBritt — Fri, 10 Feb 2017 13:09:44 GMT

Thank you Christofer.

Your second suggestion fixed the problem. Had sent email to provider but no reply 5 days

Re: No APN settings after switching service provider

Christofer — Fri, 10 Feb 2017 14:32:37 GMT

I'm glad to hear that, you're welcome!