topic Re: Constant crashing (com.android.phone stopped) after update in M Series

Constant crashing (com.android.phone stopped) after update

Mozartis — Sat, 24 Sep 2016 12:52:15 GMT

Hello, after I updated to Android 6.0 com.android.phone stopped working and keeps crashing. I've tried stopping it in app manager, but that didn't work. I hope that you can help me.

Re: Constant crashing (com.android.phone stopped) after update

Qatrium — Sat, 24 Sep 2016 14:03:37 GMT

This is a core system app, and I think the only way to get it fixed is to perform a software repair using Xperia Companion. You'll need to backup your important data before you proceed with the repair process.

Re: Constant crashing (com.android.phone stopped) after update

YoGem — Sat, 24 Sep 2016 17:08:05 GMT

You can stop the madness with a bit of patience, between pressing ok to the crash dialog, go to Settings, apps, select system apps, scroll down until you find phone, tap it and start immediately to clear cache and data. The app will stop crashing. Proved, it works.