topic Re: XF9005 - Randomly rebooting in Android TV

XF9005 - Randomly rebooting

StoufferTheCat — Tue, 01 Dec 2020 22:04:58 GMT

Just over a week ago the firmware on my TV was updated to the latest version - 6.7140 (The Android Pie update).

Last week my TV rebooted for no reason, saw it as a one-off and ignored.

It has now rebooted three times over the last two days for no reason - once whilst using a PS5, and just a moment ago, whilst watching something via a Sky Q box.

Screen blank, animated Sony logo - a complete reboot.

Not seeing anyone else reporting this issue with the XF line - but am seeing XE and XH lines with similar issues.

Just got to wait for a new software update?

Re: XF9005 - Randomly rebooting

vendee — Tue, 01 Dec 2020 22:20:40 GMT

This is a known problem following a software update. Sony should issue another update to fix it but in the meantime, change these settings:-

Network+Internet> Home network setup> IP control> Set "Simple IP" to ON

Restart the TV then back into settings:-

Watching TV> External Inputs> Advanced settings> Set RS232C control to OFF.

Re: XF9005 - Randomly rebooting

jdelano — Tue, 09 Feb 2021 09:37:35 GMT

I'm trying this on my X900E, as it reboots whenever I turn it on after the last update.

On my TV the RS232C Control is under Remotes & Accessories and it was already off.

EDIT: 2 days and no reboot after changing the Simple IP setting.

EDIT2: still no reboots a near 2 months later

Re: XF9005 - Randomly rebooting

howardc64 — Mon, 16 Oct 2023 05:24:47 GMT

Turning on Simple IP worked for me too, Thanks.