topic HT_RT3 Soundbar NOT working with TV in Android TV

HT_RT3 Soundbar NOT working with TV

Robjefford — Wed, 28 Aug 2019 18:39:29 GMT

For reasons unknown my soundbar/speakers have stopped connecting with my KD43X75xx TV. The soundbar works fine with a Bluetooth connection. Also the tv switched on/off when the input from HDMI 4 (SKY). I have attempted to reset via “about” and through the sound portal all to no avail. Any comments would be appreciated. Thank you Rob

Re: HT_RT3 Soundbar NOT working with TV

Pascale_F — Sat, 31 Aug 2019 10:14:12 GMT

Hi Rob,

Welcome to the community.

That's strange. I'll just look into this for you. Someone else in the community may have some advice in the meantime, though.

Thanks,

Pascale

Re: HT_RT3 Soundbar NOT working with TV

The_Black_Rose — Mon, 02 Sep 2019 11:59:46 GMT

Hi Robjefford,

That's strange. How do you connect it to the TV?

Cheers,

The_Black_Rose

Re: HT_RT3 Soundbar NOT working with TV

Robjefford — Mon, 02 Sep 2019 19:43:12 GMT

Via HDMI cable in the ARC socket.

I have trawled through the various settings and found I had toggle switched off for auto switching other devices. Changed that and everything is OK

Sent from my iPad

Re: HT_RT3 Soundbar NOT working with TV

Win_88 — Sun, 08 Sep 2019 16:15:00 GMT

Hi Rob,

Have you tried a different HDMI cable?

Win_88