topic Re: Sound on youtub in Android TV

Sound on youtub

Milad_giges — Wed, 31 Jul 2019 00:16:45 GMT

Hello could you help me please.
I updated my sony Bravia TV but after that I don’t have any sound on apps like YouTube, Netflix...
But My TV channel has sound.
Thank you

Re: Sound on youtub

Sean_Mc — Wed, 31 Jul 2019 15:29:10 GMT

Hi there,

Welcome to the Sony Community.

So I can try to help, can you let me know the full model of your TV?

Best wishes,

Sean Mc

Re: Sound on youtub

Milad_giges — Thu, 08 Aug 2019 00:26:54 GMT

KD-55XF8096
When I connect USB for my keyboard remote I don’t have any sound on apps like youtube, Netflix...

Re: Sound on youtub

buyukbang — Sat, 26 Nov 2022 12:43:51 GMT

I've 75XF9005 with the latest updates installed (6.7210) as of today and I'm having this problem through all of the Sony software updates. When TV sleeps while my wireless android remote (a remote including full keyboard and air mouse), after turning of TV I'm having two problems:

1- Youtube app freezes at the very first frame, showing black screen. It never plays the video.

2- Sound for everything except TV app give very very low volume. Weirdly enough, when opening TV (sattelite or cable, no matter) there is no sound problem for it.

The only problem I've found is rebooting tv by holding power button for 5 seconds on the remote. This fresh start clear both problems, until TV sleeps again and I turn it on again next day.

I've found a lot of seperate user topics here describing the same problem, some users have reported youtube problem, some users have reported sound. But through the years and lots of software update it is still not fixed 😞

Re: Sound on youtub

buyukbang — Sat, 26 Nov 2022 12:50:28 GMT

Check this for the same problem:
https://community.sony.co.uk/t5/android-tv/usb-remote-keyboard-connected-tv-sleeps-gt-low-sound-prob...