topic Netflix support for KD55X8509C Android TV in Android TV

Netflix support for KD55X8509C Android TV

LucioGodoy — Sat, 30 May 2015 08:54:48 GMT

Hi All;

Is Netflix available for the KD55X8509C TV pls?

I cannot believe that Sony has released a TV which includes the Netflix button on their remote control but no support for Netflix?

Many thanks

Lucio

Re: Netflix support for KD55X8509C Android TV

NickCo1979 — Sun, 31 May 2015 08:54:27 GMT

Hi, I have a case opened for the KD-49X8305C with the same issue which has been "escalated to a higher technical team" whatever that means. I'll advise back if I hear from the support team.

Re: Netflix support for KD55X8509C Android TV

NickCo1979 — Sun, 31 May 2015 09:01:33 GMT

FYI, this is the list of issues to date with the kd-49x8305c Android TV. Interested to know if you're hitting the same. If the same issues are on both model lines it's more likely to be firmware issues with Android TV....

1) Hot swap HDMI doesn't work.

2) HDD recording doesn't work (error message saying a system update is required, see reference manual).

3) Netflix App doesn't work (logged a case for this one).

4) Speech / Video sync is broken after TV has been left on for a few hours in standby.

Nick

Re: Netflix support for KD55X8509C Android TV

jumpsuit — Sun, 31 May 2015 09:12:24 GMT

Currys are currently quoting on their advert page for that TV:

"Netflix - Service availability depends on country. 4K Ultra HD availability subject to your Netflix subscription plan, internet service, device capabilities and content availability. This feature will be available via a firmware update in summer 2015."

Don't know if that helps while you await a response from the technical team.

Re: Netflix support for KD55X8509C Android TV

NickCo1979 — Sun, 31 May 2015 09:18:04 GMT

Cheers. Just had a look at the sony.co.uk site and the USB HDD recording has a footnote saying "3 This feature will be available via a firmware update in Summer 2015."

Seems like the firmware is lagging the hardware by a fair way.....

Re: Netflix support for KD55X8509C Android TV

MikeLothian — Sun, 31 May 2015 13:56:23 GMT

The netflix apk is deinately installed using the instructions from http://www.talkandroid.com/guides/android-tv-guides/how-to-sideload-apps-apk-files-on-the-nexus-player-or-adt-1/ I tried installing the Netflix APK from https://www.apkmirror.com/apk/netflix-inc/netflix-for-android-tv/netflix-android-tv-2-0-build-295-android-apk-download/ (the newerversion is for android 5.1.1 and our TV is 5.0.2) but it wouldn't install because a newer build is already installed - 2.1 build 425

I'm guessing it's disabled

Re: Netflix support for KD55X8509C Android TV

MikeLothian — Sun, 31 May 2015 14:00:08 GMT

Good news!!

I installed an APK extractor and got the disabled APK from the TV - I then tried installing it again

Voila - Netflix is now avaiable

I've uploaded Netflix for Androdid TV 2.1 build 425 to apkmirror and I'm not sure how long it'll take to show up there - I've put it on my dropbox if you want to try installing it yourself https://www.dropbox.com/s/9uj0aedwtwgljqj/Netflix_2.1%20build%20425_425.apk?dl=0 - if you don't trust me though run an APK extractor program to get it yourself from your TV - I used https://www.apkmirror.com/apk/meher/apk-extractor/apk-extractor-3-03-android-apk-download/ manually installed using the instructions at http://www.talkandroid.com/guides/android-tv-guides/how-to-sideload-apps-apk-files-on-the-nexus-player-or-adt-1/

Re: Netflix support for KD55X8509C Android TV

MikeLothian — Sun, 31 May 2015 14:19:46 GMT

Signed up to 4k Netflix - Daredevil looks great - there's no Dolby Digital pass through yet - that's in the next version 2.2 which is only installable on Android 5.1.1 - we'll just have to wait for that to be released

Re: Netflix support for KD55X8509C Android TV

NickCo1979 — Sun, 31 May 2015 15:22:21 GMT

Cheers for the instructions. That's one hell of a workaround to enable something on TVs that cost a couple of grand when it should have been ready for launch day...

I'll wait until it's enabled by a firmware update, hopefully soon. Not comfortable having to essentially hack my TV to get something working..... 😞

Re: Netflix support for KD55X8509C Android TV

MikeLothian — Sun, 31 May 2015 22:09:08 GMT

My guess it was deliberately disabled by Sony - perhaps there's a known bug they're trying to fix that I've not spotted yet. Sometimes companies would rather hold back on these things than risk being plagued by reports of broken features

Re: Netflix support for KD55X8509C Android TV

MikeLothian — Mon, 01 Jun 2015 04:37:12 GMT

OK so the quickest way to get Netflix working is to download the APK from here https://www.apkmirror.com/apk/netflix-inc/netflix-for-android-tv/netflix-2-1-build-425-android-apk-download/ copy it to a USB stick and insert it into the TV.

Goto https://play.google.com/store/apps/details?id=com.estrongs.android.pop and tell it to install to your TV (make sure you're logged into your google account on the TV).

You'll need to make sure you allow installs from "Unknown Sources" which is under Settings > Security & Restrictions

On ES File Explorer on your TV navigate down to your USB stick (left hand side, just keep pressing down) and then click on the APK, then on Install.

Load up netflix and sign in / up

Enjoy the 4K goodness

Re: Netflix support for KD55X8509C Android TV

Drpepper970 — Tue, 02 Jun 2015 08:09:51 GMT

Would this method also work to get the Kodi app installed?

Re: Netflix support for KD55X8509C Android TV

MikeLothian — Tue, 02 Jun 2015 10:01:50 GMT

Yes it should work for any apk you download

Re: Netflix support for KD55X8509C Android TV

LucioGodoy — Tue, 02 Jun 2015 10:27:57 GMT

Hi NickCo1979 and MikeLothian

Thank you for your help, i have downloaded the Netflix app and the file explorer, I'll install it later tonight and hopefully have the full 4k experience of netflix.

thanks

Lucio

Re: Netflix support for KD55X8509C Android TV

marpinch7 — Tue, 02 Jun 2015 17:22:12 GMT

I have downloaded apk file and es file explorer but get parse error when I click on apk file and install, any ideas around this?

TIA

Re: Netflix support for KD55X8509C Android TV

MikeLothian — Wed, 03 Jun 2015 15:22:41 GMT

I only got a parse error when I tried to install the newer Netflix 2.2 apk which only works with Android 5.1.1 which we don't have yet.

Alternatively navigate to /system/app and install netflix-ninja-release.apk from there

Re: Netflix support for KD55X8509C Android TV

marpinch7 — Wed, 03 Jun 2015 16:01:40 GMT

Cheers got it going through system/apps netflix logo was in there. Still no home cinema output yet though as you said before. Something is better than nothing I suppose. Thanks again

Re: Netflix support for KD55X8509C Android TV

LucioGodoy — Wed, 03 Jun 2015 16:04:57 GMT

It has worked for me.

THanks for the help.

Re: Netflix support for KD55X8509C Android TV

jumpsuit — Thu, 04 Jun 2015 12:00:05 GMT

Hi all

Quick update: Sony are investigating the Netflix issue but do advise against people using different versions.

Please be careful if you choose to.

Re: Netflix support for KD55X8509C Android TV

marpinch7 — Thu, 04 Jun 2015 12:31:51 GMT

What r possible implications? As I see it a factory reset and software update should fix any issues if sony change software or am I being naive?